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Shake Shack 1505 Westgate Center

Other food place · San Jose, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

3 problems found · 1 marked critical · Routine county inspection · Jul 7, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Shake Shack 1505 Westgate Center got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Shake Shack 1505 Westgate Center?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Food-contact surfaces not cleaned or sanitized right K14How to fixFix it
  2. Hands not washed when needed K05How to fixFix it
  3. No hot or cold water at a sink K21How to fixFix it

See all 3 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Shake Shack 1505 Westgate Center's team

Is this your place?

Welcome, Shake Shack 1505 Westgate Center. We'll walk through this together, one item at a time. To log the fixes, claim Shake Shack 1505 Westgate Center first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Shake Shack 1505 Westgate Center

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 4-603.16, Food Code 2-301.14.

Try it yourself

Fix and log it: Food-contact surfaces not cleaned or sanitized right

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Clean first, then sanitize

From Food Code 4-603.16

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Shake Shack 1505 Westgate Center

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Nov 18, 2024: 3Sep 24, 2025: 3Jul 7, 2026: 14331420242026

Every visit

  1. LatestJul 7, 2026Routine inspection86 out of 100 (Green placard)

    This one: 86 out of 100 (Green placard), inspected Jul 7, 2026.

    3 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Accumulation of black mold-like substance on the insides of nozzles on soda dispensers. [CA] Food contact surfaces shall be properly and washed, rinsed, and sanitized. [COS] Employee removed nozzles and properly washed and sanitized them.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 4-602.11

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Shake Shack 1505 Westgate Center? Fix it

    Not critical (2)

    • Hands not washed when needed

      The department's words

      K05 Hands clean, properly washed; gloves used properly

      Employee observed sneezing into hand, then proceeded to change disposable gloves without washing their hands. [CA] Employees shall properly wash their hands with warm water, soap, and single-use paper towel prior to putting on disposable gloves to handle food or food contact surfaces. [COS] Employee properly washed their hands.

      Food Code 2-301.12

      How can a restaurant or home fix this?

      When to wash

      • Before you start food work and before you put on gloves
      • After the restroom (wash twice; see below)
      • After touching your face, hair, nose or body

      From Food Code 2-301.14

      How to wash

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Shake Shack 1505 Westgate Center? Fix it

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Handwash sinks are installed with a mixing valve where the temperature is not readily adjustable. The handwash sink located by the soft serve machine and the handwash sink located at the cook line dispensed hot water measured at 112 to 118F. [CA] For handwash sinks where the temperature of the water is not readily adjustable, water shall measure between 100F to 108F.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you Shake Shack 1505 Westgate Center? Fix it

  2. EarlierSep 24, 2025Routine inspection97 out of 100 (Green placard)

    1 violation listed, 0 marked critical.

    Not critical (1)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Hot water at the three compartment sink was measured at a maximum of 116F. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.

  3. EarlierNov 18, 2024Routine inspection97 out of 100 (Green placard)

    1 violation listed, 0 marked critical.

    Not critical (1)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      The handwash sink located by the cook line is equipped with a mixing valve and the water temperature is measured at 116F. [CA] Handwashing facilities equipped with a mixing valve that is not readily adjustable at the faucet, shall provide warm water at least 100°F, but not greater than 108°F.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Shake Shack 1505 Westgate Center, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Food-contact surfaces not cleaned or sanitized right Read the free guide
    • Hands not washed when needed Read the free guide
    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures

    Open the steps here

  2. Call Shake Shack 1505 Westgate Center

    Ask for the manager. Shake Shack 1505 Westgate Center can only fix what it knows about.

    Call Shake Shack 1505 Westgate Center: (646) 991-0223

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Shake Shack 1505 Westgate Center?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
86 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Shake Shack 1505 Westgate Center

When was Shake Shack 1505 Westgate Center last inspected?

The county last inspected Shake Shack 1505 Westgate Center on Jul 7, 2026. It was a routine inspection.

What did the county find at Shake Shack 1505 Westgate Center?

The county listed 3 violations on Jul 7, 2026: Food-contact surfaces not cleaned or sanitized right; Hands not washed when needed; and No hot or cold water at a sink.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jul 7, 2026, the county marked 1 as critical.