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Shan Market

Market or grocery · San Jose, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

3 problems found · Routine county inspection · Jul 21, 2026

Is that a lot?

Most markets and grocery stores here got 2 to 13 points taken off. Shan Market got about the same as most.

Compared with 534 Santa Clara County markets and grocery stores. Each store's last routine inspection counts.

What was found out about Shan Market?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Utensils or dishes stored wet or unwashed K36How to fixFix it
  2. Hand sink not ready to use K06How to fixFix it
  3. Raw food not kept apart from ready-to-eat food K27How to fixFix it

See all 3 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Shan Market's team

Is this your place?

Welcome, Shan Market. We'll walk through this together, one item at a time. To log the fixes, claim Shan Market first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Shan Market

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 3-302.11, Food Code 3-201.11, Food Code 6-301.11.

Try it yourself

Fix and log it: Hand sink not ready to use

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Hand sinks are for hands only

From Food Code 2-301.15

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Shan Market

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (17 → 7). That takes a team.

Points taken off at each routine inspection
Jun 3, 2025: 17Jul 21, 2026: 717720252026

Every visit

  1. LatestJul 21, 2026Routine inspection93 out of 100 (Green placard)

    This one: 93 out of 100 (Green placard), inspected Jul 21, 2026.

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      Repeat Violation: Facility is using cardboard to line several shelves of the large reach in cooler. [CA] Discontinue the use of cardboard boxes to line shelves/flooring, use approved equipment made of materials that is easily cleanable, durable, smooth, and nonabsorbent.

      Food Code 4-901.11

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Utensils and dishes stored clean and dry

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Shan Market? Fix it

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Repeat Violation: At the three compartment sink near the employee restroom the paper towel dispenser and soap dispenser were both empty. A pump bottle of soap and roll of paper towels were available. [CA] Handwashing facilities shall be equipped with handwashing cleanser and single-use sanitary towels in dispensers.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Shan Market? Fix it

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Raw bacon, chorizo, and eggs were found stored above ready to eat foods in the reach in cooler. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Shan Market? Fix it

  2. EarlierJun 3, 2025Routine inspection83 out of 100 (Green placard)

    5 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Food from an unapproved supplier

      The department's words

      K15 Food obtained from approved source

      Facility was offering for sale peanuts from an unapproved source. Peanuts were labeled with "Cacaguates Botaneros" with no address of package, missing ingredients, and missing weight. An instagram was available on the label. @cacaguates.botaneros. No identification of being a CFO product. [CA] Food must be from an approved source or properly documented. [COS] Food was VC&D. See VC&D report.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (4)

    • Signs posted; last inspection report available

      The department's words

      K47 Signs posted; last inspection report available

      The Environmental Health Permit is not posted in public view. [CA] The health permit issued by this department shall be posted in a conspicuous place in the food facility.

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      Repeat Violation: The restroom door's self closer is in disrepair. [CA] Toilet rooms shall be separated by well-fitted, self-closing doors that prevent the passage of flies, dust, or odors.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      At the three compartment sink near the employee restroom the paper towel dispenser and soap dispenser were both empty. A pump bottle of soap and roll of paper towels were available. [CA] Handwashing facilities shall be equipped with handwashing cleanser and single-use sanitary towels in dispensers.

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      1. Facility is using cardboard to line several shelves of the large reach in cooler. [CA] Discontinue the use of cardboard boxes to line shelves/flooring, use approved equipment made of materials that is easily cleanable, durable, smooth, and nonabsorbent. 2. Facility is storing an ice cream freezer full of bags of ice outside in the rear premises. [CA] Equipment shall be stored within an approved facility to prevent contamination.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Shan Market, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Utensils or dishes stored wet or unwashed In CleanCleaver: Check a room top to bottom
    • Hand sink not ready to use Read the free guide
    • Raw food not kept apart from ready-to-eat food Read the free guide

    Open the steps here

  2. Call Shan Market

    Ask for the manager. Shan Market can only fix what it knows about.

    Call Shan Market: (408) 297-3355

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Shan Market?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
93 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Shan Market

When was Shan Market last inspected?

The county last inspected Shan Market on Jul 21, 2026. It was a routine inspection.

What did the county find at Shan Market?

The county listed 3 violations on Jul 21, 2026: Utensils or dishes stored wet or unwashed; Hand sink not ready to use; and Raw food not kept apart from ready-to-eat food.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jul 21, 2026, the county marked none as critical.