At a glance
CleanCleaver food safety systematic review results
What happened?
85/ 100 · 15 points taken off
7 problems found · Routine county inspection · Dec 30, 2025
Is that a lot?
Most food places here got 2 to 15 points taken off. Sonesta Es Suites San Jose Airport got about the same as most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Sonesta Es Suites San Jose Airport?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Raw food not kept apart from ready-to-eat food K27How to fixFix it
- Dish sink or dish machine not set up right K34How to fixFix it
- No backflow test on file K41How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Sonesta Es Suites San Jose Airport's team
Is this your place?
Welcome, Sonesta Es Suites San Jose Airport. We'll walk through this together, one item at a time. To log the fixes, claim Sonesta Es Suites San Jose Airport first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Sonesta Es Suites San Jose AirportWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Raw food not kept apart from ready-to-eat foodThe county found: “Observed packs of raw bacon stored above ready-to-eat foods inside the upright reach-in cooler. [CA] Store raw food…”
First step: Top to bottom
Then the next one: Dish sink or dish machine not set up right
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 3-302.11, Food Code 4-301.12, Food Code 6-301.11, Food Code 3-305.11.
Try it yourself
Fix and log it: Raw food not kept apart from ready-to-eat food
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
Top to bottom
From Food Code 3-302.11
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
Claim Sonesta Es Suites San Jose AirportWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
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CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
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Inspections
From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026
The county visited once in the last 12 months (1 routine).
Fewer points taken off than last time (24 → 15). That takes a team.
Every visit
LatestDec 30, 2025Routine inspection85 out of 100 (Green placard)
This one: 85 out of 100 (Green placard), inspected Dec 30, 2025.
7 violations listed, 0 marked critical.
Not critical (7)
Raw food not kept apart from ready-to-eat food
The department's words
K27 Food separated and protected
Observed packs of raw bacon stored above ready-to-eat foods inside the upright reach-in cooler. [CA] Store raw food items separate or below ready-to-eat foods to prevent cross-contamination.
Food Code 3-302.11
How can a restaurant or home fix this?
Top to bottom
- 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
- 2. Raw fish and seafood (cooked to 145°F)
- 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)
From Food Code 3-302.11
Keep raw meat types apart
3 more steps in the full guide Read the free guide
Fridge and freezer storage order
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Sonesta Es Suites San Jose Airport? Fix it
Dish sink or dish machine not set up right
The department's words
K34 Warewash facilities: installed/maintained; test strips
Lacking appropriate test strips to measure sanitizing method used at the dishwasher. [CA] Means for adequately measuring the applicable sanitization method must be readily available (ex. Sanitizer test strips, thermal strips).
Food Code 4-301.12
How can a restaurant or home fix this?
Set up
- 1. Wash your hands at the hand sink (never at this sink).
- 2. Clean and sanitize all three sinks and both drainboards.
- 3. Sink 1 (WASH): detergent and water at 110°F or hotter.
From Food Code 4-301.12
Washing, step by step
3 more steps in the full guide Read the free guide
The three-compartment sink, step by step
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Sonesta Es Suites San Jose Airport? Fix it
No backflow test on file
The department's words
K41 Plumbing approved, installed, in good repair; proper backflow devices
Handle for hot water at the prep sink is loose and partially detached from the faucet. [CA] Repair handle and maintain plumbing of the facility in good repair.
Food Code 5-205.15
How can a restaurant or home fix this?
In CleanCleaver: Backflow device test
Backflow test on file
In CleanCleaver: Backflow device test
Are you Sonesta Es Suites San Jose Airport? Fix it
Plan review
The department's words
K48 Plan review
Observed two table top induction cookers were added to the breakfast service area replacing the center island with integrated induction surfaces. [CA] The addition of heating equipment shall be submitted to this department's Plan Check for review and approval.
No hot or cold water at a sink
The department's words
K21 Hot and cold water available
Hot water at the three compartment sink and the two compartment sink was measured at 115F. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.
Food Code 5-103.11
How can a restaurant or home fix this?
In CleanCleaver: Log hand sink and dish water temperatures
Hot and cold water at every sink
In CleanCleaver: Log hand sink and dish water temperatures
Are you Sonesta Es Suites San Jose Airport? Fix it
Show 2 more
Restroom not stocked or needs cleaning
The department's words
K43 Toilet facilities: properly constructed, supplied, cleaned
Door from the restroom is not self-closing. [CA] Toilet rooms shall be separated by well-fitted and self-closing doors that prevent the passage of flies, dust, or odors.
Food Code 6-302.11
How can a restaurant or home fix this?
Check the restroom
- Soap, paper towels or a dryer, toilet paper and warm water at every restroom sink.
- The door closes by itself.
- After the toilet: wash in the restroom, then wash again at the kitchen sink.
From Food Code 6-301.11
Clean it on a schedule
5 more steps in the full guide Read the free guide
Restrooms, mops and rags
The full guide has 5 more parts. Sign up to open the full guide in the app.
Are you Sonesta Es Suites San Jose Airport? Fix it
Food on the floor or under drips
The department's words
K30 Food storage: food storage containers identified
Boxes of food (coffee) and single-use cups are stored on the floor in the storage area. [CA] Food and food contact equipment/utensils shall be stored a minimum of 6 inches off the floor to protect from contamination and allow adequate space for ease of frequent cleaning.
Food Code 3-305.11
How can a restaurant or home fix this?
Where food may never be stored
- Keep food at least 6 inches off the floor.
- Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
- Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.
From Food Code 3-305.11
Top to bottom
3 more steps in the full guide Read the free guide
Fridge and freezer storage order
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Sonesta Es Suites San Jose Airport? Fix it
EarlierJul 8, 2025Routine inspection76 out of 100 (Green placard)
8 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Measured final rinse temperature of dishwasher to be 139F via temperature disk. Chlorine measured 0ppm. Observed dishes/equipment inside the machine, and operator stated the dishwasher was just run 10 minutes prior. PIC stated he believes the dishwasher is a high-temp dishwasher. [CA] When using a dishwasher, dishes must be sanitized using 160F final rinse temperature or 50ppm chlorine. [SA] Dishes shall be sanitized again in the 3-compartment sink. Until the dishwasher is repaired, dishes may be washed and rinsed in the dishwasher, but manually sanitized in the 3-compartment sink with 200ppm quaternary ammonia or 100ppm chlorine. Note: a method of measuring the final rinse temperature of the machine was not available. Confirm that the dishwasher is high-temperature, then obtain a method of measuring the final rinse temperature, such as temperature stickers or a thermometer capable of maintaining the highest temperature reading. _______ Minor violation: Observed light brown mold-like substance on the white panel inside the ice machine. Ice was not in direct contact with the panel. [CA] Keep panel clean.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (7)
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
The dishwasher was not able to sanitize dishes at 160F or with 50ppm chlorine. [CA] Repair dishwasher.
The department's words
K23 No rodents, insects, birds, or animals
Observed a few flies in the kitchen throughout the inspection. [CA] Keep facility clear of flies.
The department's words
K01 Demonstration of knowledge; food safety certification
A manager's food safety certificate was not available for review. One employee's food handler card was expired. [CA] Obtain valid food safety certificates/food handler cards. Ensure all certificates are stored together at the facility at all times for review.
Plan review
The department's words
K48 Plan review
Observed two induction cookers were added to the breakfast service area. Per operator, the center island with integrated induction surfaces was replaced, and the two induction cookers were purchased as a replacement. [CA] Before purchasing and installing any new equipment, submit plans to Plan Check. Submit plans for the induction cookers by 9/8/2025. Facility must submit for a ventilation exemption and a cooling load calculation/ME statment . Plans must show an existing layout as well as the proposed layout. See Plan Check contact information in the notes below.
Thermometer missing or reading wrong
The department's words
K39 Thermometers provided, accurate
A metal probe thermometer was not readily available upon request. [CA] Obtain a metal probe thermometer and ensure kitchen staff can easily access it at all times.
Show 2 more
Food on the floor or under drips
The department's words
K30 Food storage: food storage containers identified
Observed opened bags of food in dry storage area (coconut, sugar) were tied/twisted closed. [CA] After opening bags of food, store them in rigid containers with tight-fitting lids.
Placard properly displayed/posted
The department's words
K58 Placard properly displayed/posted
Facility was missing the DEH placard for the gift shop and kitchen. [CA] Do not remove or obscure placard. [SA] A new placard was provided for today's inspections. Note: repeat placard violations will result in a $298 fine. If the placard is ever lost or damaged, contact the DEH office immediately at [phone] to obtain a replacement.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Sonesta Es Suites San Jose Airport, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Raw food not kept apart from ready-to-eat food Read the free guide
- Dish sink or dish machine not set up right Read the free guide
- No backflow test on file In CleanCleaver: Backflow device test
- No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures
- Restroom not stocked or needs cleaning Read the free guide
- Food on the floor or under drips Read the free guide
Call Sonesta Es Suites San Jose Airport
Ask for the manager. Sonesta Es Suites San Jose Airport can only fix what it knows about.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run Sonesta Es Suites San Jose Airport?
See the plan to fix each item and show what you did.
Address thisAbout this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- 85 out of 100 (Green placard)
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.