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Starbucks Coffee #17011

Coffee shop · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

4 problems found · Routine county inspection · Oct 1, 2026

Is that a lot?

Most coffee shops here got 0 to 9 points taken off. Starbucks Coffee #17011 got more than most.

Compared with 385 Santa Clara County coffee shops. Each shop's last routine inspection counts.

What was found out about Starbucks Coffee #17011?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Garbage uncovered or not taken out K42How to fixFix it
  2. Sewage or wastewater not disposed of right K22How to fixFix it
  3. Floors, walls or ceilings need cleaning or repair K45How to fixFix it

See all 4 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Starbucks Coffee #17011's team

Is this your place?

Welcome, Starbucks Coffee #17011. We'll walk through this together, one item at a time. To log the fixes, claim Starbucks Coffee #17011 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Starbucks Coffee #17011

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code Part 5-5, Food Code 2-301.15.

Try it yourself

Fix and log it: Garbage uncovered or not taken out

A practice run. Nothing is saved. Tap each step when it's done.

0 of 4 done

Trash cans

From Food Code Part 5-5

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Starbucks Coffee #17011

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
May 5, 2025: 2Oct 1, 2026: 1021020252026

Every visit

  1. LatestOct 1, 2026Routine inspection90 out of 100 (Green placard)

    This one: 90 out of 100 (Green placard), inspected Oct 1, 2026.

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Garbage uncovered or not taken out

      The department's words

      K42 Garbage & refuse properly disposed; facilities maintained

      Observed trash bin to be opened. [CA] Refuse containers shall be covered at all times when not in use to prevent the attraction of pests.

      Food Code 5-501.113

      How can a restaurant or home fix this?

      Trash cans

      • Use lidded, leak-proof cans lined with bags. Keep them away from food and clean dishes.
      • Empty them when full and at the end of the day.
      • Wash cans outdoors or at the mop sink, never in a food-prep, dish or hand sink. Rinse, sanitize, air-dry, re-line.
      • Wash your hands after handling trash.

      From Food Code Part 5-5

      Keep two separate sets

      5 more steps in the full guide Read the free guide

      Restrooms, mops and rags

      The full guide has 5 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Starbucks Coffee #17011? Fix it

    • Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      Observed the floor sink below the dump sink closest to the drive thru to be slowly draining/clogged. The use of the dump sinks throughout the inspection have not significantly raised the water level in the floor sink. Ensure the floor sink is properly cleared to prevent standing water and waste water overflow. [CA] Liquid waste shall be disposed of through the approved plumbing system and shall discharge into the public sewerage or into an approved private sewage disposal system.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Observed an accumulation of grime on the floors below the equipment below the coffee bar including around the legs/wheels of equipment and the hard to reach areas below. [CA] Walls and/or floors in food preparation area shall be kept clean.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Starbucks Coffee #17011? Fix it

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Observed soap at the front handwashing sink provided in non-permanent soap dispenser. [CA] Provide handwashing cleanser in permanent dispenser at handwash stations at all times.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Starbucks Coffee #17011? Fix it

  2. EarlierMay 5, 2025Routine inspection98 out of 100 (Green placard)

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      FOUND THE MOP STORED ON THE FLOOR NEAR THE MOP SINK. [CA] HANG THE MOP TO AIR DRY.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Starbucks Coffee #17011, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Starbucks Coffee #17011

    Ask for the manager. Starbucks Coffee #17011 can only fix what it knows about.

    Call Starbucks Coffee #17011: (650) 857-0133

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Starbucks Coffee #17011?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
90 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Starbucks Coffee #17011

When was Starbucks Coffee #17011 last inspected?

The county last inspected Starbucks Coffee #17011 on Oct 1, 2026. It was a routine inspection.

What did the county find at Starbucks Coffee #17011?

The county listed 4 violations on Oct 1, 2026: Garbage uncovered or not taken out; Sewage or wastewater not disposed of right; and Floors, walls or ceilings need cleaning or repair, and 1 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Oct 1, 2026, the county marked none as critical.