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Subway #32950

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

6 problems found · Routine county inspection · Mar 5, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Subway #32950 got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Subway #32950?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Utensils or dishes stored wet or unwashed K36How to fixFix it
  2. Floors, walls or ceilings need cleaning or repair K45How to fixFix it
  3. No person in charge on duty K01How to fixFix it

See all 6 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Subway #32950's team

Is this your place?

Welcome, Subway #32950. We'll walk through this together, one item at a time. To log the fixes, claim Subway #32950 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Subway #32950

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 4-603.16.

Try it yourself

Fix and log it: Food-contact surfaces not cleaned or sanitized right

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Clean first, then sanitize

From Food Code 4-603.16

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Subway #32950

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Aug 13, 2025: 12Mar 5, 2026: 14121420252026

Every visit

  1. LatestMar 5, 2026Routine inspection86 out of 100 (Green placard)

    This one: 86 out of 100 (Green placard), inspected Mar 5, 2026.

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      CO2 cylinders stored near soda syrup rack were unsecured [CA] All pressurized cylinders shall be securely fastened to a rigid structure.

      Food Code 4-901.11

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Utensils and dishes stored clean and dry

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Subway #32950? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Missing floor tiles below the three compartment sink [CA] Replace broken floor tiles with a smooth and of durable construction and nonabsorbent material that is easily cleanable.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Subway #32950? Fix it

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Valid food handler cards for all employees were not available at the time of inspection [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Shelves and surfaces need cleaning

      The department's words

      K33 Nonfood contact surfaces clean

      Observed an accumulation of grime throughout the cabinet below the soda dispenser [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.

      Food Code 4-602.13

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Subway #32950? Fix it

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Waste water pipe outlet at the soda machine below the rim of the floor sink [CA] Maintain an air gap of at least 1 inch or twice the diameter of the piping above the rim of the floor sink.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Subway #32950? Fix it

    Show 1 more
    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Food worker did not sanitize metal food insert for 60 seconds in the quaternary ammonia sanitizer solution. [CA] Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a chlorine solution of 100 PPM concentration for at least 30 seconds or by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds. [COS] The food worker returned the metal inserts to the sanitizer solution to soak for over 1 minute.

      Food Code 4-602.11

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Subway #32950? Fix it

  2. EarlierAug 13, 2025Routine inspection88 out of 100 (Green placard)

    3 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      In the cold-holding prep inserts: measured internal temperature of sliced ham, roast beef, and tuna salad to be 44-47F. Operators stated these items had been transferred from the undercounter unit 30 - 60 minutes prior. (Note: other foods in the prep inserts measured 41F.) In the undercounter refrigerator: measured internal temperature of chicken and tuna to be 51F. Ambient reading of unit read approximately 45F. Operator stated some foods had been stored in unit since 10am today (approximately 4 hours 50 minutes prior). [CA] Keep potentially hazardous foods at 41F and below or 135F and above. [COS] The ham, roast beef, and tuna salad in the prep inserts were discarded. Foods that had been inside the undercounter refrigerator for 4 hours or more were discarded. Other PHFs in the undercounter unit were moved to the walk-in refrigerator. See VCD form.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (2)

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      The undercounter refrigerator in the front prep area was not able to keep potentially hazardous foods at 41F and below. [CA] Repair/adjust refrigerator. Do not store potentially hazardous foods inside this unit until it is repaired.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Observed missing floor tiles near the 3-compartment sink. [CA] Replace missing floor tiles.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Subway #32950, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Utensils or dishes stored wet or unwashed In CleanCleaver: Check a room top to bottom
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
    • No backflow test on file In CleanCleaver: Backflow device test
    • Food-contact surfaces not cleaned or sanitized right Read the free guide

    Open the steps here

  2. Call Subway #32950

    Ask for the manager. Subway #32950 can only fix what it knows about.

    Call Subway #32950: (510) 551-5895

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Subway #32950?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
86 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Subway #32950

When was Subway #32950 last inspected?

The county last inspected Subway #32950 on Mar 5, 2026. It was a routine inspection.

What did the county find at Subway #32950?

The county listed 6 violations on Mar 5, 2026: Utensils or dishes stored wet or unwashed; Floors, walls or ceilings need cleaning or repair; and No person in charge on duty, and 3 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Mar 5, 2026, the county marked none as critical.