At a glance
CleanCleaver food safety systematic review results
What happened?
1problem found
1 problem found · Routine county inspection · Sep 4, 2026
Is that a lot?
Too few food places here for ranges. Colours show points.
Most food places here got 2 to 15 points taken off. The Gelato Shop got more than most. That's from the last routine visit, on Nov 20, 2025.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about The Gelato Shop?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Plan review K48How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For The Gelato Shop's team
Is this your place?
Welcome, The Gelato Shop. We'll walk through this together, one item at a time. To log the fixes, claim The Gelato Shop first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim The Gelato ShopWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Plan reviewThe county found: “Observed the satellite gelato cart in operation. Gelato cart does not have an active permit. Plans for the cart were…”
Then the next one.
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 4-603.16, Food Code 3-305.11, Food Code 3-501.17, Food Code 4-301.12.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
Claim The Gelato ShopWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
Not your place?
CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
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Inspections
From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026
The county visited 2 times in the last 12 months (2 routine).
Fewer points taken off than last time (19 → 17). That takes a team.
Every visit
LatestSep 4, 2026Routine inspectionGreen placard
This one: Green placard, inspected Sep 4, 2026.
1 violation listed, 0 marked critical.
Not critical (1)
Plan review
The department's words
K48 Plan review
Observed the satellite gelato cart in operation. Gelato cart does not have an active permit. Plans for the cart were submitted for review. Plans were NOT approved and a request for revisions was sent on 6/22/2026. [CA] Cease and desist all operations, until final plan check approval has been received from this department.
EarlierNov 20, 2025Routine inspection83 out of 100 (Green placard)
5 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Staff were observed dipping utensils in sanitizer for 1 second and then placing to air dry. [CA] Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a chlorine solution of 100 PPM concentration for at least 30 seconds or by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds. [COS] EH staff educated food handler on proper warewashing procedure. Warewashing sticker handout provided.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (4)
The department's words
K01 Demonstration of knowledge; food safety certification
Repeat Violation: There is no Food Safety Certificate available upon request. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times. Failure to correct repeat violations will result in further enforcement from this department.
Food on the floor or under drips
The department's words
K30 Food storage: food storage containers identified
Facility has a chest freezer holding ice cream and macrons in the space of FA0269070, which is an inactivated space. [CA] Food or food related equipment shall be stored in an approved fully enclosed food facility. Move the chest freezer to an approved food facility.
Utensils or dishes stored wet or unwashed
The department's words
K36 Equipment, utensils, linens: Proper storage and use
Ice cream scoops are dipped in the heated dipper well and then stored at ambient air in a container. Per staff the scoopers are rotated out. [CA] Properly store utensils and equipment in a clean and sanitary manner. Store in use serving utensils in one of the following approved manners: 1) In the food with their handles above the top of the food and the container. 2) In running wateer, under sufficient velocity to flush out particles. 3) In a container of water at 135°F or above. 4) At room temperature if washed within 4 hours of initial use.
The department's words
K32 Food properly labeled and honestly presented
Repeat Violation: Facility repackages macaroons and ice cream and has them available for self-service without proper labeling. [CA] Food prepackaged in a food facility shall bear a label with the following: 1) Common name of the food. 2) List of ingredients in descending order of predominance by weight. 3) Quantity of contents. 4) Name and place of business of the manufacturer, packer, or distributor.
EarlierOct 9, 2024Routine inspection81 out of 100 (Green placard)
6 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
1. In the kitchen area, at the three compartment sink, staff were observed skipping the sanitizing step of ware washing when washing the containers of water for the ice cream scoops. 2. In the kitchen area, at the only hand washing sink, a blender container and attachment were found in the basin. Per staff the items were drying in the basin. [CA] Manual warewashing shall be accomplished by using a three-compartment sink where the utensils are first precleaned, washed with hot soapy water, rinsed with hot water, sanitized with an approved method, and air dried. Use 1 TBS of bleach (5.25%) per 1 gal. of water for chlorine solution (100 PPM). Use 1 tbs of quaternary ammonium (10%) per 2 gal. of water for quaternary ammonium (200 PPM). [COS] Staff re-sanitized all dishes and allowed for them to air dry on the integrated drain board of the three compartment sink.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (5)
Dish sink or dish machine not set up right
The department's words
K34 Warewash facilities: installed/maintained; test strips
Facility lacks the testing materials for their choice of sanitizer, quaternary ammonia.
The department's words
K01 Demonstration of knowledge; food safety certification
There is no Food Safety Certificate available upon request. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times.
The department's words
K32 Food properly labeled and honestly presented
Facility repackages macaroons in the food area and has them available for self-service. [CA] Food prepackaged in a food facility shall bear a label with the following: 1) common name of the food, 2) list of ingredients in descending order of predominance by weight, 3) quantity of contents, 4) name and place of business of the manufacturer, packer, or distributor.
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
There is a plastic window that swings open for service that had the latch broken resulting in a gap that is two inches in both width and length. [CA] Repair or replace the plastic window or provide mesh screening to prevent the entrance and harborage of vermin.
Signs posted; last inspection report available
The department's words
K47 Signs posted; last inspection report available
The Environmental Health Permit is not posted within public view. [CA] The health permit issued by this department shall be posted in a conspicuous place in the food facility.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of The Gelato Shop, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
Call The Gelato Shop
Ask for the manager. The Gelato Shop can only fix what it knows about.
Share this page
Use CleanCleaver at home
Families clean together. Chores and food dates for everyone at home.
Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run The Gelato Shop?
See the plan to fix each item and show what you did.
Address thisAbout this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- Green placard
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.