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Tie Mu Zhen Cuisine

Other food place · Palo Alto, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

6 problems found · Routine county inspection · Jan 15, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Tie Mu Zhen Cuisine got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Tie Mu Zhen Cuisine?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Hot food below 135°F K07How to fixFix it
  2. Floors, walls or ceilings need cleaning or repair K44How to fixFix it
  3. Utensils or dishes stored wet or unwashed K36How to fixFix it

See all 6 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Tie Mu Zhen Cuisine's team

Is this your place?

Welcome, Tie Mu Zhen Cuisine. We'll walk through this together, one item at a time. To log the fixes, claim Tie Mu Zhen Cuisine first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Tie Mu Zhen Cuisine

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-305.11, Food Code 4-301.12, Food Code 6-501.112, Food Code 2-301.15.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Tie Mu Zhen Cuisine

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Every visit

  1. LatestJan 15, 2026Routine inspection86 out of 100 (Green placard)

    This one: 86 out of 100 (Green placard), inspected Jan 15, 2026.

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Multiple food items were measured above 41F in the cold holding unit but the ambient temperature was below 41F. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [SA] After discussing with PIC, learned food in the process of preparation was put back in for inspection.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Tie Mu Zhen Cuisine? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Back door and screen to food prep area was open. [CA] Keep back door closed at all times to prevent the entrance and harborage of vermin.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Tie Mu Zhen Cuisine? Fix it

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      Small bowl in use to scoop rice. [CA] Use approved utensils such as scoops or spoons with handles to ensure hands do not come in direct contact with rice. Handle of ice scoop was touching ice. [CA] Handle to ice scoop shall be stored so that it is not in direct contact with ice. Cardboard in use to line shelving. [CA] Discontinue the use of cardboard boxes to line shelves/flooring, use approved equipment made of materials that is easily cleanable, durable, smooth, and nonabsorbent.

      Food Code 4-901.11

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Utensils and dishes stored clean and dry

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Tie Mu Zhen Cuisine? Fix it

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Some employees can't provide food handlers cards. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire. [SA] Keep copies of all food handlers card at the facility.

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Container of noddles and boxes of vegetables were on floor. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Tie Mu Zhen Cuisine? Fix it

    Show 1 more
    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      Lack sanitation test strips. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing. [SA] Obtain test strips for both chlorine and quaternary ammonia.

      Food Code 4-301.12

      How can a restaurant or home fix this?

      Set up

      • 1. Wash your hands at the hand sink (never at this sink).
      • 2. Clean and sanitize all three sinks and both drainboards.
      • 3. Sink 1 (WASH): detergent and water at 110°F or hotter.

      From Food Code 4-301.12

      Washing, step by step

      3 more steps in the full guide Read the free guide

      The three-compartment sink, step by step

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Tie Mu Zhen Cuisine? Fix it

  2. EarlierOct 22, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  3. EarlierOct 16, 2025Routine inspectionGreen placard

    4 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Pests inside, or a way in for them

      The department's words

      K23 No rodents, insects, birds, or animals

      Vermin activity noted in both sheds on the outside of the facility at the time of inspection. [CA] Remove all equipment from inside of the sheds that is no longer part of the operation. Also clean/sanitize the area and do not let area become a vermin harborage.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (3)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Two sheds outside of the facility are not approved structures and not allowed to be used. Per PIC, equipment inside belongs to the previous owner. Shed has several structural issues as well (Large holes). [CA] Removed all equipment from inside of the shed and do not use area to store any type of equipment. Chemicals would be ok to use within shed.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      *Hand wash station is missing within the bar area. Per Owner, they will be using the bar. [CA] Provide sufficient number and conveniently locate hand wash sinks near food prep area. Plans will have to be submitted into the department for the installation of a new hand wash. Submit plans into the department within 3-months (1/14/26). Failure to comply may result in enforcement action.

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      Gas powered rice cooker is not under the hood system at the time of inspection. [CA] There shall be a minimum of 6 inches overhang of ventilation hood over cooking equipment. Move rice cooker back under the hood system.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Tie Mu Zhen Cuisine, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hot food below 135°F Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Utensils or dishes stored wet or unwashed In CleanCleaver: Check a room top to bottom
    • Food on the floor or under drips Read the free guide
    • Dish sink or dish machine not set up right Read the free guide

    Open the steps here

  2. Call Tie Mu Zhen Cuisine

    Ask for the manager. Tie Mu Zhen Cuisine can only fix what it knows about.

    Call Tie Mu Zhen Cuisine: (415) 988-0380

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Tie Mu Zhen Cuisine?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
86 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Tie Mu Zhen Cuisine

When was Tie Mu Zhen Cuisine last inspected?

The county last inspected Tie Mu Zhen Cuisine on Jan 15, 2026. It was a routine inspection.

What did the county find at Tie Mu Zhen Cuisine?

The county listed 6 violations on Jan 15, 2026: Hot food below 135°F; Floors, walls or ceilings need cleaning or repair; and Utensils or dishes stored wet or unwashed, and 3 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jan 15, 2026, the county marked none as critical.