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Zola

Other food place · Palo Alto, CA

1 inspection

At a glance

CleanCleaver food safety systematic review results

What happened?

5 problems found · Routine county inspection · Jan 15, 2025

Is that a lot?

Most food places here got 2 to 15 points taken off. Zola got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Zola?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Equipment in poor repair K35How to fixFix it
  2. No menu note about raw or undercooked food K19How to fixFix it
  3. Hand sink not ready to use K06How to fixFix it

See all 5 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Zola's team

Is this your place?

Welcome, Zola. We'll walk through this together, one item at a time. To log the fixes, claim Zola first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Zola

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 3-302.11.

Try it yourself

Fix and log it: Hand sink not ready to use

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Hand sinks are for hands only

From Food Code 2-301.15

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Zola

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 1 inspection on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Every visit

  1. LatestJan 15, 2025Routine inspection87 out of 100 (Green placard)

    This one: 87 out of 100 (Green placard), inspected Jan 15, 2025.

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed non commercial fryer on site on counter outside of the hood. [CA] All equipment shall be commercial and NSF or ANSI equivalent approved.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Zola? Fix it

    • No menu note about raw or undercooked food

      The department's words

      K19 Consumer advisory for raw or undercooked foods

      Lack of consumer advisory statement/disclosure for raw oysters and seared tuna on menu. [CA]Identification of the animal-derived food shall be marked by anasterisk denoting a footnote that states that the items are served raw or undercooked, or contain or may contain raw or undercooked ingredients.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Trash can noted in front of hand sink in the kitchen. [CA] Keep hand sink unobstructed at all times. [COS]

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Zola? Fix it

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Food handlers certificate unavailable for review. [CA] Keep copies of food handler cards available for review.

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed raw shelled eggs and raw fish stored above ready to eat food in refrigerator. [CA] Store raw eggs/seafood below ready to eat food.

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Zola? Fix it

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Zola, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Hand sink not ready to use Read the free guide
    • Raw food not kept apart from ready-to-eat food Read the free guide

    Open the steps here

  2. Call Zola

    Ask for the manager. Zola can only fix what it knows about.

    Call Zola: (650) 906-4485

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Zola?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
87 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Zola

When was Zola last inspected?

The county last inspected Zola on Jan 15, 2025. It was a routine inspection.

What did the county find at Zola?

The county listed 5 violations on Jan 15, 2025: Equipment in poor repair; No menu note about raw or undercooked food; and Hand sink not ready to use, and 2 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jan 15, 2025, the county marked none as critical.