At a glance
CleanCleaver food safety systematic review results
What happened?
12point violations
2 problems found · 1 marked critical · Routine health department inspection · Jan 7, 2026
Is that a lot?
Most food places here got 10 to 24 point violations. Orient Express got about the same as most.
Compared with 21,170 New York City food places. Each place's last routine inspection counts.
What was found out about Orient Express?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Marked critical: No certified food protection manager on record 04AHow to fixFix it
- Cups, lids or to-go items stored wrong 10HHow to fixFix it
Source: New York City Department of Health and Mental Hygiene
We review New York City health data to make this report. We are not the New York City Department of Health and Mental Hygiene.
Visit them directly at nyc.gov (opens the department's site) · How we review
For Orient Express' team
Is this your place?
Welcome, Orient Express. We'll walk through this together, one item at a time. To log the fixes, claim Orient Express first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Orient ExpressWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: No certified food protection manager on recordThe health department found: “Food Protection Certificate (FPC) not held by manager or supervisor of food operations.”
Then the next one: Cups, lids or to-go items stored wrong
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 3-301.11, Food Code 3-302.11.
Want to join the restaurants in New York City that keep their kitchens clean and put their guests' health first?
Claim Orient ExpressWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
Not your place?
CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
25 days free. Cancel anytime.
Inspections
From New York City Department of Health and Mental Hygiene · 2 inspections on record · Last checked Oct 7, 2026
The health department visited once in the last 12 months (1 routine).
Fewer point violations than last time (13 → 12). That takes a team.
NYC inspects each restaurant at least once a year. A place scoring 14 or more on an initial inspection gets a second, graded inspection.
Every visit
LatestJan 7, 2026Cycle Inspection / Initial Inspection12 points (A)
This one: 12 points (A), inspected Jan 7, 2026.
2 violations listed, 1 marked critical.
Critical (1)
Marked critical by New York City Department of Health and Mental Hygiene
No certified food protection manager on record
The department's words
04A Food Protection Certificate (FPC) not held by manager or supervisor of food operations.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Food Code 2-102.12
How can a restaurant or home fix this?
In CleanCleaver: Check the manager certificate is on file
A certified food protection manager
In CleanCleaver: Check the manager certificate is on file
Are you Orient Express? Fix it
Not critical (1)
Cups, lids or to-go items stored wrong
The department's words
10H Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.
Food Code 4-903.11
How can a restaurant or home fix this?
In CleanCleaver: Log a cups and lids check
Cups, lids and to-go items stored right
In CleanCleaver: Log a cups and lids check
Are you Orient Express? Fix it
EarlierFeb 1, 2024Cycle Inspection / Initial Inspection13 points (A)
2 violations listed, 2 marked critical.
Critical (2)
Marked critical by New York City Department of Health and Mental Hygiene
Bare hands on ready-to-eat food
The department's words
04C Food worker/food vendor does not use utensil or other barrier to eliminate bare hand contact with food that will not receive adequate additional heat treatment.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by New York City Department of Health and Mental Hygiene
Raw food not kept apart from ready-to-eat food
The department's words
06C Food, supplies, or equipment not protected from potential source of contamination during storage, preparation, transportation, display, service or from customer’s refillable, reusable container. Condiments not in single-service containers or dispensed directly by the vendor.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Source: New York City Department of Health and Mental Hygiene. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Orient Express, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- No certified food protection manager on record In CleanCleaver: Check the manager certificate is on file
- Cups, lids or to-go items stored wrong In CleanCleaver: Log a cups and lids check
Call Orient Express
Ask for the manager. Orient Express can only fix what it knows about.
Share this page
Use CleanCleaver at home
Families clean together. Chores and food dates for everyone at home.
Complain directly to the health department
We are not the health department. You can report to them on their site. Report to New York City Department of Health and Mental Hygiene (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run Orient Express?
See the plan to fix each item and show what you did.
Address thisAbout this record
Search for the name on NYC Health's restaurant grades lookup.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
Zero points means the inspector found no problems. New York City adds points for each problem. Big ones, the kind most likely to make someone sick, add more.
Inspectors add points for each problem they find. 0 to 13 points is an A, 14 to 27 a B, 28 or more a C.
- Listed as
- Tapas
- Inspection type
- Cycle Inspection / Initial Inspection
- Result
- 12 points (A)
- Source
- New York City Department of Health and Mental Hygiene
This is not an official ranking or grade. See the official source: New York City Department of Health and Mental Hygiene (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.