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Big Tortas

Fast food or counter · West Jordan, UT

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

17 problems found · 7 marked critical · Routine county inspection · May 13, 2026

Is that a lot?

Most fast-food and counter places here got 8 to 27 point violations. Big Tortas got more than most.

Compared with 2,086 Salt Lake County fast-food and counter places. Each place's last routine inspection counts.

What was found out about Big Tortas?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Person in Charge- Duties 4.2.4**How to fixFix it
  2. Marked critical: Packaged and Unpackaged Food - Separation, Packaging, Segregation 4.3.23*How to fixFix it
  3. Marked critical: Cold food above 41°F 4.3.59*How to fixFix it

See all 15 items ↓

Source: Salt Lake County Health Department

We review Salt Lake County health data to make this report. We are not the Salt Lake County Health Department.

Which one are you?

For Big Tortas' team

Is this your place?

Welcome, Big Tortas. We'll walk through this together, one item at a time. To log the fixes, claim Big Tortas first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Big Tortas

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-501.17, Food Code 4-603.16, Food Code 3-304.12, Food Code 3-305.11.

Try it yourself

Fix and log it: Cold food above 41°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Salt Lake County that keep their kitchens clean and put their guests' health first?

Claim Big Tortas

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From Salt Lake County Health Department · 2 inspections on record · Last checked Oct 8, 2026

The county visited 2 times in the last 12 months (1 routine, 1 follow-up).

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

Every visit

  1. LatestMay 13, 2026Routine inspection51 points

    This one: 51 points, inspected May 13, 2026.

    17 violations listed, 8 marked critical.

    Critical (7)

    • Marked critical by Salt Lake County Health Department

      Person in Charge- Duties

      The department's words

      4.2.4** Person in Charge- Duties

      The person in charge is not ensuring that employees are properly sanitizing cleaned multiuse equipment and utensils before they are reused, through routine monitoring of solution temperature and exposure time for hot water sanitizing, and chemical concentration, pH, temperature, and exposure time for chemical sanitizing.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Salt Lake County Health Department

      Packaged and Unpackaged Food - Separation, Packaging, Segregation

      The department's words

      4.3.23* Packaged and Unpackaged Food - Separation, Packaging, Segregation

      Raw chicken is stored above other raw meats with lower required cooking temperatures.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Salt Lake County Health Department

      Cold food above 41°F

      The department's words

      4.3.59* Cold Holding

      Deli meat is being held at 53°F in the make table. Milk being held out of temperature control at 47°F on a counter.

      Cited 2 times

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(2) · R392-100

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Big Tortas? Fix it

    • Marked critical by Salt Lake County Health Department

      Ready-to-eat food not dated

      The department's words

      4.3.60** Ready-to-Eat, Potentially hazardous food (time/temperature control for safety food) - Date Marking

      Not all potentially hazardous and ready to eat foods that are prepared on-site and held for more than 24 hours are date-marked.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.17 · R392-100

      How can a restaurant or home fix this?

      The rule

      • Ready-to-eat TCS food made on site and kept in the fridge more than 24 hours gets a date label.
      • It's good for 7 days at 41°F or below. The day you made it is day 1.
      • Example: potato salad made Saturday is labeled "Discard Friday."
      • Never go past the maker's use-by date on any ingredient.

      From Food Code 3-501.17

      Mixed and opened foods

      4 more steps in the full guide Read the free guide

      Date marking: the 7-day rule

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Big Tortas? Fix it

    • Marked critical by Salt Lake County Health Department

      Food-contact surfaces not cleaned or sanitized right

      The department's words

      4.4.76* Manual and Mechanical Warewashing Equipment-Chemical Sanitization, Temperature, pH, Concentration and Hardness

      There is no measurable sanitizer in the wiping cloth container.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 4-602.11 · R392-100

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Big Tortas? Fix it

    Show 2 more
    • Marked critical by Salt Lake County Health Department

      Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning

      The department's words

      4.4.82* Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning

      The meat slicer is unclean to sight and touch.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Salt Lake County Health Department

      Before Use After Cleaning

      The department's words

      4.4.94* Before Use After Cleaning

      Dishes are not being sanitized after cleaning.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Non-critical (8)

    • Food Handler Training

      The department's words

      4.1.3 Food Handler Training

      Not all food employees have a current food handler card. (Proof of training for all employees must be submitted to the Food Protection Bureau within 7 days.)

    • In-use utensils stored wrong

      The department's words

      4.3.31 In-Use Utensils - Between-Use Storage

      A single use portion cup is used for a food scoop in the maketable. (Pineapple) In-use utensils are stored with handles in contact with food.

      Cited 2 times

      Food Code 3-304.12 · R392-100

      How can a restaurant or home fix this?

      Serving utensils

      • A separate utensil in every dish, with a handle long enough to stay out of the food.
      • Between uses, rest it in one of six places: in the food with the handle up out of it; in a closed bin of dry food that is not TCS food; on a clean, sanitized spot; in running water (moist food like ice cream); in a clean, protected spot (a scoop for food that is not TCS food); or in water at 135°F or above. Never on the bare table, a towel or in another dish.
      • Change it when dropped, used in another dish, or touched at the food end, and at least every 4 hours.

      From Food Code 3-304.12

      Clean plates and no re-serving

      3 more steps in the full guide Read the free guide

      Buffets and self-service

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Big Tortas? Fix it

    • Wiping Cloths - Use Limitation

      The department's words

      4.3.33 Wiping Cloths - Use Limitation

      Wet wiping cloths are not stored in sanitizer solution.

    • Food on the floor or under drips

      The department's words

      4.3.37 Food Storage

      Food is being stored on the floor in the kitchen. (Onions)

      Food Code 3-305.11 · R392-100

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Big Tortas? Fix it

    • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles-Storage

      The department's words

      4.4.105 Equipment, Utensils, Linens, and Single-Service and Single-Use Articles-Storage

      Single service items are stored on the floor.

    Show 3 more
    • Restraining Pressurized Containers

      The department's words

      4.4.49 Restraining Pressurized Containers

      Pressurized cylinder is not secured.

    • Drying Mops

      The department's words

      4.6.45 Drying Mops

      The mop is not hung to air dry.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      4.6.53 Maintaining Premises-Unnecessary Items and Litter

      Items that are unnecessary to the operation of the food establishment are stored in the kitchen. (Ice machine)

      Food Code 6-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Big Tortas? Fix it

  2. EarlierFeb 23, 2026Follow-up inspectionRe-checked earlier items

    1 violation listed, 1 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

Source: Salt Lake County Health Department. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Big Tortas, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Big Tortas

    Ask for the manager. Big Tortas can only fix what it knows about.

    Call Big Tortas: (801) 694-9783

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Salt Lake County Health Department (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Big Tortas?

See the plan to fix each item and show what you did.

Address this

About this record

Open the county's Inspection Reports, choose Food Service, and search for the name.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Zero points means the inspector found no problems. Salt Lake County adds points for each problem. Big ones, the kind most likely to make someone sick, add more.

Each violation the inspector finds adds 1, 3 or 6 points, by how likely it is to cause illness. The points add up to the inspection score. The county uses no letter grade.

Listed as
Restaurants: non-plated
Inspection type
Routine inspection
Result
51 points
Source
Salt Lake County Health Department

This is not an official ranking or grade. See the official source: Salt Lake County Health Department (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Big Tortas

When was Big Tortas last inspected?

The county last inspected Big Tortas on May 13, 2026. It was a routine inspection.

What did the county find at Big Tortas?

The county listed 17 violations on May 13, 2026: Person in Charge- Duties; Packaged and Unpackaged Food - Separation, Packaging, Segregation; and Cold food above 41°F, and 12 more.

How often does Salt Lake County inspect restaurants?

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On May 13, 2026, the county marked 8 as critical.

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