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El Pollo Loco

Fast food or counter · West Jordan, UT

10 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

11 problems found · 1 marked critical · Routine county inspection · May 26, 2026

Is that a lot?

Most fast-food and counter places here got 8 to 27 point violations. El Pollo Loco got about the same as most.

Compared with 2,086 Salt Lake County fast-food and counter places. Each place's last routine inspection counts.

What was found out about El Pollo Loco?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hand Drying Provision 4.6.25**How to fixFix it
  2. Food Handler Training 4.1.3How to fixFix it
  3. Food Storage Containers - Identified with Common Name of Food 4.3.24How to fixFix it

See all 10 items ↓

Source: Salt Lake County Health Department

We review Salt Lake County health data to make this report. We are not the Salt Lake County Health Department.

Which one are you?

For El Pollo Loco's team

Is this your place?

Welcome, El Pollo Loco. We'll walk through this together, one item at a time. To log the fixes, claim El Pollo Loco first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim El Pollo Loco

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-501.112.

Try it yourself

Fix and log it: Pests inside, or a way in for them

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

What to do

From Food Code 6-501.112

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Salt Lake County that keep their kitchens clean and put their guests' health first?

Claim El Pollo Loco

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From Salt Lake County Health Department · 10 inspections on record · Last checked Oct 8, 2026

The county visited once in the last 12 months (1 routine).

Fewer point violations than last time (18 → 13). That takes a team.

Point violations at each routine inspection
May 6, 2019: 21Nov 12, 2019: 27Mar 15, 2021: 22Nov 18, 2021: 10Oct 21, 2022: 2Jul 5, 2023: 7May 22, 2024: 1Feb 25, 2025: 5Oct 21, 2025: 18May 26, 2026: 1321181320192026

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

Every visit

  1. LatestMay 26, 2026Routine inspection13 points

    This one: 13 points, inspected May 26, 2026.

    11 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by Salt Lake County Health Department

      Hand Drying Provision

      The department's words

      4.6.25** Hand Drying Provision

      There is no hand drying provision at the hand sink by the food prep sink. (Sign on dispenser says out of service)

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Non-critical (9)

    • Food Handler Training

      The department's words

      4.1.3 Food Handler Training

      Unable to verfiy all food employees have a current food handler card. (Proof of training for all employees must be submitted to the Food Protection Bureau within 7 days.)

    • Food Storage Containers - Identified with Common Name of Food

      The department's words

      4.3.24 Food Storage Containers - Identified with Common Name of Food

      Food containers are not labeled with the common name of the food. (Squeeze bottle containing oil)

    • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles-Storage

      The department's words

      4.4.105 Equipment, Utensils, Linens, and Single-Service and Single-Use Articles-Storage

      Clean equipment is stored on dirty wire shelving.

    • Equipment in poor repair

      The department's words

      4.4.11 Nonfood-Contact Surfaces

      Various surfaces are lined with foil. (Side of fryers and warming unit)

      Food Code 4-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you El Pollo Loco? Fix it

    • Shelves and surfaces need cleaning

      The department's words

      4.4.85 Nonfood-Contact Surfaces-Cleaning

      Reach-in cooler handles are dirty.

      Food Code 4-602.13 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you El Pollo Loco? Fix it

    Show 4 more
    • No backflow test on file

      The department's words

      4.5.30 System Maintained in Good Repair Non-critical

      The faucet is leaking on the food preparation sink.

      Food Code 5-205.15 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you El Pollo Loco? Fix it

    • Pests inside, or a way in for them

      The department's words

      4.6.15 Outer Openings-Protected

      There is a gap at the bottom of the exterior door.

      Food Code 6-501.111 · R392-100

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you El Pollo Loco? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      4.6.40 Repairing-Physical Facilities

      There a void space in the wall around a drain line beneath a hand sink. Areas of the floor are missing grout. (Dish area and near back grills)

      Cited 2 times

      Food Code 6-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you El Pollo Loco? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      4.6.41 Cleaning-Frequency and Restrictions

      The floor is dirty beneath cooking equipment.

      Food Code 6-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you El Pollo Loco? Fix it

  2. EarlierOct 21, 2025Routine inspection18 points

    8 violations listed, 2 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  3. EarlierFeb 25, 2025Routine inspection5 points

    7 violations listed, 0 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  4. EarlierMay 22, 2024Routine inspection1 point

    1 violation listed, 0 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  5. EarlierJul 5, 2023Routine inspection7 points

    2 violations listed, 1 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  6. EarlierOct 21, 2022Routine inspection2 points

    2 violations listed, 0 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  7. EarlierNov 18, 2021Routine inspection10 points

    5 violations listed, 1 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  8. EarlierMar 15, 2021Routine inspection22 points

    10 violations listed, 3 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  9. EarlierNov 12, 2019Routine inspection27 points

    7 violations listed, 4 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  10. EarlierMay 6, 2019Routine inspection21 points

    6 violations listed, 3 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

Source: Salt Lake County Health Department. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of El Pollo Loco, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
    • No backflow test on file In CleanCleaver: Backflow device test
    • Pests inside, or a way in for them Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Call El Pollo Loco

    Ask for the manager. El Pollo Loco can only fix what it knows about.

    Call El Pollo Loco: (562) 425-1402

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Salt Lake County Health Department (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run El Pollo Loco?

See the plan to fix each item and show what you did.

Address this

About this record

Open the county's Inspection Reports, choose Food Service, and search for the name.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Zero points means the inspector found no problems. Salt Lake County adds points for each problem. Big ones, the kind most likely to make someone sick, add more.

Each violation the inspector finds adds 1, 3 or 6 points, by how likely it is to cause illness. The points add up to the inspection score. The county uses no letter grade.

Listed as
Restaurants: non-plated
Inspection type
Routine inspection
Result
13 points
Source
Salt Lake County Health Department

This is not an official ranking or grade. See the official source: Salt Lake County Health Department (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about El Pollo Loco

When was El Pollo Loco last inspected?

The county last inspected El Pollo Loco on May 26, 2026. It was a routine inspection.

What did the county find at El Pollo Loco?

The county listed 11 violations on May 26, 2026: Hand Drying Provision; Food Handler Training; and Food Storage Containers - Identified with Common Name of Food, and 7 more.

How often does Salt Lake County inspect restaurants?

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On May 26, 2026, the county marked 1 as critical.

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