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New Thai Cafe

Sit-down restaurant · West Jordan, UT

10 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

32 problems found · 8 marked critical · Routine county inspection · Mar 4, 2026

Is that a lot?

Most sit-down restaurants here got 14 to 49 point violations. New Thai Cafe got more than most.

Compared with 1,218 Salt Lake County sit-down restaurants. Each restaurant's last routine inspection counts.

What was found out about New Thai Cafe?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Cooling Methods 4.3.58**How to fixFix it
  2. Marked critical: Cold food above 41°F 4.3.59*How to fixFix it
  3. Marked critical: Cold food above 41°F 4.3.59*How to fixFix it

See all 22 items ↓

Source: Salt Lake County Health Department

We review Salt Lake County health data to make this report. We are not the Salt Lake County Health Department.

Which one are you?

For New Thai Cafe's team

Is this your place?

Welcome, New Thai Cafe. We'll walk through this together, one item at a time. To log the fixes, claim New Thai Cafe first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim New Thai Cafe

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-501.17, Food Code 4-301.12, Food Code 4-603.16, Food Code 2-301.15.

Try it yourself

Fix and log it: Cold food above 41°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Salt Lake County that keep their kitchens clean and put their guests' health first?

Claim New Thai Cafe

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From Salt Lake County Health Department · 10 inspections on record · Last checked Oct 8, 2026

The county visited once in the last 12 months (1 routine).

Fewer point violations than last time (83 → 75). That takes a team.

Point violations at each routine inspection
Jun 22, 2018: 43Mar 12, 2019: 65Dec 20, 2019: 74Mar 15, 2022: 46Feb 21, 2023: 68Feb 14, 2024: 98Feb 24, 2025: 83Mar 4, 2026: 75Follow-up visit, Feb 22, 2024Follow-up visit, Mar 6, 202543837520182026

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

Every visit

  1. LatestMar 4, 2026Routine inspection75 points

    This one: 75 points, inspected Mar 4, 2026.

    32 violations listed, 11 marked critical.

    Critical (8)

    • Marked critical by Salt Lake County Health Department

      Cooling Methods

      The department's words

      4.3.58** Cooling Methods

      Potentially hazardous food is being cooled in deep containers.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Salt Lake County Health Department

      Cold food above 41°F

      The department's words

      4.3.59* Cold Holding

      Shrimp are being held out of temperature control at 54 °F on a counter.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(2) · R392-100

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Marked critical by Salt Lake County Health Department

      Cold food above 41°F

      The department's words

      4.3.59* Hot Holding

      Shrimp spring rolls are being held out of temperature control at 71°F on a counter. Boba is being held at 67°F in a warmer. Rice is being held out of temperature control at 72°F on a counter.

      Cited 3 times

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(2) · R392-100

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Marked critical by Salt Lake County Health Department

      Ready-to-eat food not dated

      The department's words

      4.3.60** Ready-to-Eat, Potentially hazardous food (time/temperature control for safety food) - Date Marking

      Potentially hazardous and ready to eat foods that are prepared on-site and held for more than 24 hours are not date-marked.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.17 · R392-100

      How can a restaurant or home fix this?

      The rule

      • Ready-to-eat TCS food made on site and kept in the fridge more than 24 hours gets a date label.
      • It's good for 7 days at 41°F or below. The day you made it is day 1.
      • Example: potato salad made Saturday is labeled "Discard Friday."
      • Never go past the maker's use-by date on any ingredient.

      From Food Code 3-501.17

      Mixed and opened foods

      4 more steps in the full guide Read the free guide

      Date marking: the 7-day rule

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Marked critical by Salt Lake County Health Department

      Dish sink or dish machine not set up right

      The department's words

      4.4.59** Sanitizing Solutions-Testing Devices

      The sanitizer test strips on site are damaged and ineffective.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 4-301.12 · R392-100

      How can a restaurant or home fix this?

      Set up

      • 1. Wash your hands at the hand sink (never at this sink).
      • 2. Clean and sanitize all three sinks and both drainboards.
      • 3. Sink 1 (WASH): detergent and water at 110°F or hotter.

      From Food Code 4-301.12

      Washing, step by step

      3 more steps in the full guide Read the free guide

      The three-compartment sink, step by step

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    Show 3 more
    • Marked critical by Salt Lake County Health Department

      Food-contact surfaces not cleaned or sanitized right

      The department's words

      4.4.76* Manual and Mechanical Warewashing Equipment-Chemical Sanitization, Temperature, pH, Concentration and Hardness

      There is no measurable sanitizer in the wiping cloth container.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 4-602.11 · R392-100

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Marked critical by Salt Lake County Health Department

      Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning

      The department's words

      4.4.82* Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning

      Shelves throughout the kitchen are unclean to sight and touch. The underside of the shelf above a preparation table is unclean.

      Cited 2 times

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Salt Lake County Health Department

      Hand sink not ready to use

      The department's words

      4.5.26** Using a Handwashing Sink

      A hand sink is being used as a prep sink.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 5-205.11 · R392-100

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    Non-critical (14)

    • Food Handler Training

      The department's words

      4.1.3 Food Handler Training

      Food handler certificates are expired and food employees lack a current food handler permit.

    • Food Storage Containers - Identified with Common Name of Food

      The department's words

      4.3.24 Food Storage Containers - Identified with Common Name of Food

      Food containers are not labeled with the common name of the food.

    • In-use utensils stored wrong

      The department's words

      4.3.31 In-Use Utensils - Between-Use Storage

      Utensils are stored in standing water. In-use utensils are stored with handles in contact with food.

      Cited 2 times

      Food Code 3-304.12 · R392-100

      How can a restaurant or home fix this?

      Serving utensils

      • A separate utensil in every dish, with a handle long enough to stay out of the food.
      • Between uses, rest it in one of six places: in the food with the handle up out of it; in a closed bin of dry food that is not TCS food; on a clean, sanitized spot; in running water (moist food like ice cream); in a clean, protected spot (a scoop for food that is not TCS food); or in water at 135°F or above. Never on the bare table, a towel or in another dish.
      • Change it when dropped, used in another dish, or touched at the food end, and at least every 4 hours.

      From Food Code 3-304.12

      Clean plates and no re-serving

      3 more steps in the full guide Read the free guide

      Buffets and self-service

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Food on the floor or under drips

      The department's words

      4.3.37 Food Storage

      Food is being stored on the floor. Chicken.

      Food Code 3-305.11 · R392-100

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Miscellaneous Sources of Contamination

      The department's words

      4.3.45 Miscellaneous Sources of Contamination

      An employee is rinsing food equipment at the mop sink.

    Show 9 more
    • Utensils or dishes stored wet or unwashed

      The department's words

      4.4.101 Equipment and Utensils-Air-Drying Required

      Food equipment is not being air dried before being nested together.

      Food Code 4-901.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Utensils and dishes stored clean and dry

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles-Storage

      The department's words

      4.4.105 Equipment, Utensils, Linens, and Single-Service and Single-Use Articles-Storage

      Single service items are stored on the floor.

    • Equipment in poor repair

      The department's words

      4.4.11 Nonfood-Contact Surfaces

      A shelf is made of unsealed wood. Various surfaces are lined with foil.

      Cited 2 times

      Food Code 4-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Equipment in poor repair

      The department's words

      4.4.63 Good Repair and Proper Adjustment

      A reach-in cooler is not maintained to hold potentially hazardous food at or below 41°F.

      Food Code 4-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Cups, lids or to-go items stored wrong

      The department's words

      4.4.80 Single-Service and Single-Use Articles-Use Limitation

      Single-use items are being re-used.

      Food Code 4-903.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Log a cups and lids check

      Cups, lids and to-go items stored right

      In CleanCleaver: Log a cups and lids check

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Shelves and surfaces need cleaning

      The department's words

      4.4.85 Nonfood-Contact Surfaces-Cleaning

      Reach-in cooler handles and gaskets are dirty. Exterior surfaces of cooking equipment are dirty. Fan covers in the reach-in cooler are dirty.

      Cited 3 times

      Food Code 4-602.13 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Pests inside, or a way in for them

      The department's words

      4.6.15 Outer Openings-Protected

      There is a gap at the bottom of the exterior door.

      Food Code 6-501.111 · R392-100

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      4.6.40 Repairing-Physical Facilities

      Coving is damaged. By back door. Various walls are damaged. Various floor surfaces are damaged. Under three compartment sink.

      Cited 3 times

      Food Code 6-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you New Thai Cafe? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      4.6.41 Cleaning-Frequency and Restrictions

      Walls are dirty in various areas. The floor is dirty beneath cooking equipment. Stove.

      Cited 2 times

      Food Code 6-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you New Thai Cafe? Fix it

  2. EarlierMar 6, 2025Follow-up inspectionRe-checked earlier items

    6 violations listed, 6 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  3. EarlierFeb 24, 2025Routine inspection83 points

    26 violations listed, 13 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  4. EarlierFeb 22, 2024Follow-up inspectionRe-checked earlier items

    3 violations listed, 3 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  5. EarlierFeb 14, 2024Routine inspection98 points

    32 violations listed, 18 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  6. EarlierFeb 21, 2023Routine inspection68 points

    23 violations listed, 12 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  7. EarlierMar 15, 2022Routine inspection46 points

    20 violations listed, 9 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  8. EarlierDec 20, 2019Routine inspection74 points

    26 violations listed, 12 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  9. EarlierMar 12, 2019Routine inspection65 points

    32 violations listed, 12 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  10. EarlierJun 22, 2018Routine inspection43 points

    18 violations listed, 8 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

Source: Salt Lake County Health Department. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of New Thai Cafe, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Cold food above 41°F Read the free guide
    • Ready-to-eat food not dated Read the free guide
    • Dish sink or dish machine not set up right Read the free guide
    • Food-contact surfaces not cleaned or sanitized right Read the free guide
    • Hand sink not ready to use Read the free guide
    • In-use utensils stored wrong Read the free guide
    • Food on the floor or under drips Read the free guide
    • Utensils or dishes stored wet or unwashed In CleanCleaver: Check a room top to bottom
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Cups, lids or to-go items stored wrong In CleanCleaver: Log a cups and lids check
    • Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
    • Pests inside, or a way in for them Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Call New Thai Cafe

    Ask for the manager. New Thai Cafe can only fix what it knows about.

    Call New Thai Cafe: (801) 566-1387

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Salt Lake County Health Department (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run New Thai Cafe?

See the plan to fix each item and show what you did.

Address this

About this record

Open the county's Inspection Reports, choose Food Service, and search for the name.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Zero points means the inspector found no problems. Salt Lake County adds points for each problem. Big ones, the kind most likely to make someone sick, add more.

Each violation the inspector finds adds 1, 3 or 6 points, by how likely it is to cause illness. The points add up to the inspection score. The county uses no letter grade.

Listed as
Restaurants: plated
Inspection type
Routine inspection
Result
75 points
Source
Salt Lake County Health Department

This is not an official ranking or grade. See the official source: Salt Lake County Health Department (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about New Thai Cafe

When was New Thai Cafe last inspected?

The county last inspected New Thai Cafe on Mar 4, 2026. It was a routine inspection.

What did the county find at New Thai Cafe?

The county listed 32 violations on Mar 4, 2026: Cooling Methods; Cold food above 41°F; and Cold food above 41°F, and 19 more.

How often does Salt Lake County inspect restaurants?

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Mar 4, 2026, the county marked 11 as critical.

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