At a glance
CleanCleaver food safety systematic review results
What happened?
99/ 100 · 1 point taken off
No problems found · Routine health department inspection · Jan 29, 2026
Is that a lot?
Most food places here got 1 to 4 points taken off. Hello Gelato got about the same as most.
Compared with 992 Pasadena food places. Each place's last routine inspection counts.
We review Pasadena health data to make this report. We are not the City of Pasadena Public Health Department.
Visit them directly at cityofpasadena.net (opens the department's site) · How we review
For Hello Gelato's team
Is this your place?
Welcome, Hello Gelato. We'll walk through this together, one item at a time. To log the fixes, claim Hello Gelato first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Hello GelatoWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 3-305.11, Food Code 2-301.15, Food Code 3-304.14, Food Code Part 5-5.
Want to join the restaurants in Pasadena that keep their kitchens clean and put their guests' health first?
Claim Hello GelatoWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
Not your place?
CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
25 days free. Cancel anytime.
Inspections
From City of Pasadena Public Health Department · 14 inspections on record · Last checked Oct 8, 2026
The health department visited once in the last 12 months (1 routine).
Fewer points taken off than last time (2 → 1). That takes a team.
The City's Environmental Health Division inspects each permanent food facility on its own schedule. A routine score of 85 to 100 is a Pass, 75 to 84 a Conditional Pass.
Every visit
LatestJan 29, 2026Routine inspection99 out of 100 (Pass)
This one: 99 out of 100 (Pass), inspected Jan 29, 2026.
The data does not list this inspection's violations.
EarlierAug 28, 2025Routine inspection98 out of 100
2 violations listed.
Violations (2)
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
Food on the floor or under drips
The department's words
K030 Food storage; food storage containers identified
1 point
EarlierApr 7, 2025Routine inspection98 out of 100
2 violations listed.
Violations (2)
Food on the floor or under drips
The department's words
K030 Food storage; food storage containers identified
1 point
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
EarlierNov 4, 2024Routine inspection98 out of 100
1 violation listed.
Violations (1)
Compliance with variance, specialized process, & HACCP Plan
The department's words
K018 Compliance with variance, specialized process, & HACCP Plan
2 points
EarlierDec 7, 2022Routine inspection96 out of 100
3 violations listed.
Violations (3)
The department's words
K006 Adequate handwashing facilities supplied & accessible
2 points
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
Garbage uncovered or not taken out
The department's words
K042 Garbage and refuse properly disposed; facilities maintained
1 point
EarlierMay 13, 2022Routine inspection96 out of 100
3 violations listed.
Violations (3)
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
EarlierOct 29, 2021Routine inspection93 out of 100
5 violations listed.
Violations (5)
The department's words
K006 Adequate handwashing facilities supplied & accessible
2 points
No hot or cold water at a sink
The department's words
K021 Hot and cold water available
2 points
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
No backflow test on file
The department's words
K041 Plumbing; proper backflow devices
1 point
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
EarlierMay 6, 2021Routine inspection95 out of 100
4 violations listed.
Violations (4)
No hot or cold water at a sink
The department's words
K021 Hot and cold water available
2 points
No backflow test on file
The department's words
K041 Plumbing; proper backflow devices
1 point
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
Utensils or dishes stored wet or unwashed
The department's words
K036 Equipment, utensils and linens: storage and use
1 point
EarlierAug 1, 2019Routine inspection97 out of 100
3 violations listed.
Violations (3)
Hair, rings or clothing not kept food-ready
The department's words
K025 Personal cleanliness and hair restraints
1 point
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 point
EarlierJul 23, 2018Routine inspection96 out of 100
3 violations listed.
Violations (3)
Dish sink or dish machine not set up right
The department's words
K034 Warewashing facilities: installed, maintained, used; test strips
1 point
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 pointMarked complied on Jul 23, 2018
EarlierDec 14, 2017Routine inspection98 out of 100
1 violation listed.
Violations (1)
Food-contact surfaces not cleaned or sanitized right
The department's words
K014 Food contact surfaces: clean and sanitized
2 pointsMarked complied on Dec 14, 2017
EarlierDec 2, 2016Routine inspection97 out of 100
2 violations listed.
Violations (2)
The department's words
K001 Demonstration of knowledge; food handler card
2 points
Floors, walls or ceilings need cleaning or repair
The department's words
K044 Premises; personal/cleaning items; vermin-proofing
1 point
EarlierAug 18, 2015Routine inspection95 out of 100
2 violations listed.
Violations (2)
Food-contact surfaces not cleaned or sanitized right
The department's words
K014 Food contact surfaces: clean and sanitized
4 pointsMarked complied on Aug 18, 2015
Floors, walls or ceilings need cleaning or repair
The department's words
K044 Premises; personal/cleaning items; vermin-proofing
1 point
EarlierOct 10, 2014Routine inspection95 out of 100
3 violations listed.
Violations (3)
The department's words
K001 Demonstration of knowledge; food handler card
2 points
Sewage or wastewater not disposed of right
The department's words
K022 Sewage and wastewater properly disposed
2 points
Floors, walls or ceilings need cleaning or repair
The department's words
K045 Floors, walls and ceilings: built and maintained
1 point
Source: City of Pasadena Public Health Department. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Hello Gelato, you can:
Let Hello Gelato know
Ask for the manager. Hello Gelato can only fix what it knows about.
The department lists no phone for this place.
Share this page
Use CleanCleaver at home
Families clean together. Chores and food dates for everyone at home.
Complain directly to the health department
We are not the health department. You can report to them on their site. Report to City of Pasadena Public Health Department (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
About this record
Open the City's Health Inspection Search, choose Restaurant/Market, and search for the name. Inspections before December 2025 are on its second page.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Pasadena takes points off for each problem. Big ones take off more.
Each inspection starts at 100 points and points come off for each violation. 85 to 100 is a Pass, 75 to 84 a Conditional Pass, and below 75 a permit suspension hearing is scheduled. Closed means the permit was suspended. The City uses no letter grade. Its guide is from 2014: confirm the numbers with the department.
- Listed as
- Restaurant/Market
- Inspection type
- Routine inspection
- Result
- 99 out of 100 (Pass)
- Source
- City of Pasadena Public Health Department
This is not an official ranking or grade. See the official source: City of Pasadena Public Health Department (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.