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Crust Deli

Other food place · Milpitas, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

5 problems found · 1 marked critical · Routine county inspection · Feb 18, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Crust Deli got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Crust Deli?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Time as a control not marked or logged K08How to fixFix it
  2. Hand sink not ready to use K06How to fixFix it
  3. Thermometer missing or reading wrong K39How to fixFix it

See all 5 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Crust Deli's team

Is this your place?

Welcome, Crust Deli. We'll walk through this together, one item at a time. To log the fixes, claim Crust Deli first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Crust Deli

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-501.19, Food Code 2-301.15, Food Code 3-501.17, Food Code 7-201.11.

Try it yourself

Fix and log it: Time as a control not marked or logged

A practice run. Nothing is saved. Tap each step when it's done.

0 of 4 done

The 4-hour option

From Food Code 3-501.19

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Oct 28, 2024: 7Jun 18, 2025: 16Feb 18, 2026: 187161820242026

Every visit

  1. LatestFeb 18, 2026Routine inspection82 out of 100 (Green placard)

    This one: 82 out of 100 (Green placard), inspected Feb 18, 2026.

    5 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Sliced tomatoes measured 60F, sliced cheese measured 59F, and two containers of chipotle sauces measured 67F while maintained on the counter at the sandwich making station. Containers did not bear any labels. Per the manager, items are intended to be subjected to time as a public health control, and the usual standard operating procedure is to label them with two hour intervals; If items are not used within 2 hours, they are to be discarded. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours (or less), and written procedures shall be readily available for review. [COS] PHF's maintained out of temperature control properly labeled with two hour intervals.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.19

      How can a restaurant or home fix this?

      The 4-hour option

      • Start with food at 41°F or below, or 135°F or above.
      • Mark the container with the discard time: 4 hours after it left temperature control.
      • Cook and serve, serve, or throw it out by that time.
      • Throw out any container with no time marked.

      From Food Code 3-501.19

      The 6-hour option (cold food only)

      2 more steps in the full guide Read the free guide

      Time as a public health control (the 4-hour rule)

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Crust Deli? Fix it

    Not critical (4)

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Wall-mounted soap dispenser at the hand sink adjacent to the prep sink in the back kitchen area observed to be inoperable. Per the manager, the soap dispenser has been having issues and may require a battery replacement. [CA] Provide handwashing cleanser in dispenser at handwash stations at all times. [COS] Manager repaired the soap dispenser.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Crust Deli? Fix it

    • Thermometer missing or reading wrong

      The department's words

      K39 Thermometers provided, accurate

      Internal, circular dial thermometer placed inside the two-door upright cooler at the back of the dishwashing area is inaccurate by greater than 10F. [CA] A thermometer +/- 2°F shall be provided and correctly located in each hot and cold holding unit containing potentially hazardous foods.

      Food Code 4-203.11

      How can a restaurant or home fix this?

      Ice-water method

      • 1. Fill a large glass with crushed ice, then add cold water to the top. Stir.
      • 2. Put the probe in the center, not touching the sides or bottom. A dial thermometer goes at least 2 inches deep, past the dimple.
      • 3. Wait 30 seconds, or until the reading stops moving.
      • 4. It should read 32°F. If not, adjust it (dial: turn the nut under the head with a wrench; digital: press reset per the maker). Replace it if it can't be adjusted.

      Using and cleaning it

      3 more steps in the full guide Read the free guide

      Thermometers and calibration

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Crust Deli? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Employee keys stored directly over a clean cutting board on the storage racks directly across from the three compartment sink. Employee jacket stored in direct contact with single-use containers. Employee hat stored over clean utensils. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces. Ensure that employees utilize the storage lockers present for the storage of personal belongings.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Crust Deli? Fix it

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Numerous potentially hazardous foods including turkey, beef, pepperoni, and pastrami measured between 44F and 46F while maintained in the two-door upright cooler at the back of the dishwashing area. Ambient of the unit measured 45F via probe. Per staff, the elevated temperature is likely owing to the continuous opening and closing of the unit. After leaving the unit closed for 10 minutes, ambient measured 41F. *Note: circular dial thermometer maintained inside the unit is inaccurate; thermometer read 19F Temperature logs observed on a clipboard to the right of the unit. Ensure that employees are reading from an internal thermometer, as opposed to the digital display on the unit. [CA] Potentially hazardous foods shall be held at 41F or below, or at 135F or above to prevent the growth of bacteria. Ensure that refrigeration units are capable of maintaining at 41F or below at all times that the facility is in operation.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Crust Deli? Fix it

  2. EarlierJun 18, 2025Routine inspection84 out of 100 (Green placard)

    4 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured sliced pastrami and other deli meats in glass case at front service area between 47-48F. [CA] Maintain potentially hazardous food 41F and below. Per manager all sliced meat is discarded at end of day 3:45p ( within 4 hours)

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (3)

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      One food handler card has expired. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Refrigeration glass deli case at front service area measured at 45F. [CA] Ensure unit can maintain potentially hazardous food 41F and below. Recommend to set temperature between 32-35F.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Observed trash can in front of hand sink. [CA] Keep hand sink accessible at all times.

  3. EarlierOct 28, 2024Routine inspection93 out of 100 (Green placard)

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Hand wash sink near dry storage is obstructed by stored items. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times.

    • Food labels missing or wrong

      The department's words

      K32 Food properly labeled and honestly presented

      Pre-packaged salads in self service refrigerator lack proper labeling. [CA] Food prepackaged in a food facility shall bear a label with the following: 1) common name of the food, 2) list of ingredients in descending order of predominance by weight, 3) quantity of contents, 4) name and place of business of the manufacturer, packer, or distributor.

    • Chemicals unlabeled or stored near food

      The department's words

      K29 Toxic substances properly identified, stored, used

      Home type pest control found in storage area. [CA] Only those insecticides, rodenticides, and other pesticides that are necessary and specifically approved for use in a food facility may be used.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Crust Deli, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Crust Deli

    Ask for the manager. Crust Deli can only fix what it knows about.

    Call Crust Deli: (408) 515-8612

  3. Share this page

  4. Use CleanCleaver at home

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  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Crust Deli?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
82 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Crust Deli

When was Crust Deli last inspected?

The county last inspected Crust Deli on Feb 18, 2026. It was a routine inspection.

What did the county find at Crust Deli?

The county listed 5 violations on Feb 18, 2026: Time as a control not marked or logged; Hand sink not ready to use; and Thermometer missing or reading wrong, and 2 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Feb 18, 2026, the county marked 1 as critical.