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El Chalateco

Other food place · Mountain View, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

7 problems found · 1 marked critical · Routine county inspection · Sep 10, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. El Chalateco got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about El Chalateco?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hot food below 135°F K07How to fixFix it
  2. Hood filters need cleaning K38How to fixFix it
  3. Raw food not kept apart from ready-to-eat food K27How to fixFix it

See all 7 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For El Chalateco's team

Is this your place?

Welcome, El Chalateco. We'll walk through this together, one item at a time. To log the fixes, claim El Chalateco first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim El Chalateco

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-302.11, Food Code Part 5-5, Food Code 3-304.14, Food Code 3-305.11.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim El Chalateco

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited 2 times in the last 12 months (2 routine).

Points taken off at each routine inspection
Nov 14, 2024: 8Nov 10, 2025: 10Sep 10, 2026: 208102020242026

Every visit

  1. LatestSep 10, 2026Routine inspection80 out of 100 (Green placard)

    This one: 80 out of 100 (Green placard), inspected Sep 10, 2026.

    7 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      The following Potentially Hazardous Foods (PHFs) were measured at improper holding temperatures: - green and red salsa held in ice baths (44F-47F) - pupusa fillings left on prep counter (46F-47F) -cut tomatoes held in prep refrigerator (45F) - cheese left on prep shelves (60F) - cooked onions near grill (90F) - salsa in the walk-in (46F-47F) [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Employees were directed to relocate PHFs to the refrigerators and add more ice to ice baths for rapid cooling.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you El Chalateco? Fix it

    Not critical (6)

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      Grease accumulation on hood filters. [CA] Ventilation hood filters shall be maintained clean and in good repair.

      Food Code 6-501.14

      How can a restaurant or home fix this?

      In CleanCleaver: Hood filters

      Hood filters clean

      In CleanCleaver: Hood filters

      Fix and log it now

      Are you El Chalateco? Fix it

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Raw meat stored directly above onions. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you El Chalateco? Fix it

    • Garbage uncovered or not taken out

      The department's words

      K42 Garbage & refuse properly disposed; facilities maintained

      Refuse bin kept open. [CA] Refuse containers shall be covered at all times when not in use.

      Food Code 5-501.113

      How can a restaurant or home fix this?

      Trash cans

      • Use lidded, leak-proof cans lined with bags. Keep them away from food and clean dishes.
      • Empty them when full and at the end of the day.
      • Wash cans outdoors or at the mop sink, never in a food-prep, dish or hand sink. Rinse, sanitize, air-dry, re-line.
      • Wash your hands after handling trash.

      From Food Code Part 5-5

      Keep two separate sets

      5 more steps in the full guide Read the free guide

      Restrooms, mops and rags

      The full guide has 5 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you El Chalateco? Fix it

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      Wiping cloths left on counter not stored in a sanitizer solution. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

      Food Code 3-304.14

      How can a restaurant or home fix this?

      Keep the bucket strong

      • Wet cloths sit in sanitizer between uses: chlorine 50–99 ppm, or quat at label strength.
      • Test with the cloths in the bucket when you mix it and every 2 hours.
      • Remake it at once if it tests low or has food or dirt in it. Never just add more sanitizer to a dirty bucket.

      From Food Code 3-304.14

      Keep cloths apart

      3 more steps in the full guide Read the free guide

      Wiping cloths and sanitizer buckets

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you El Chalateco? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Back door kept open. [CA] Keep back door closed at all times to prevent the entrance and harborage of vermin.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you El Chalateco? Fix it

    Show 1 more
    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Ambient temperature in the walk-in measured at 44F. [CA] Refrigeration must be capable of maintaining PHFs at 41°F or below.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you El Chalateco? Fix it

  2. EarlierNov 10, 2025Routine inspection90 out of 100 (Green placard)

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Food container stored directly on the floor inside the walk in. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.

    • Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      Observed water dripping from beer bottles ice bin. The water is collected in a bucket. [CA] Liquid waste shall be disposed of through the approved plumbing system and shall discharge into the public sewerage or into an approved private sewage disposal system.

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      Wet wiping cloths left on counter. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      The following PHFs were measured at improper holding temperature, Per PIC left out of temperature control for less than 2 hours during diligent prep: Grated mozzarella (49F), Queso fresco (48F). [CA] Cold PHFs shall be held at 41°F or below. [COS] Employees relocated cold PHFs to the walk in.

  3. EarlierNov 14, 2024Routine inspection92 out of 100 (Green placard)

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Chemicals unlabeled or stored near food

      The department's words

      K29 Toxic substances properly identified, stored, used

      Found chemical spray bottles without labels [CA]- Chemicals once removed from original container shall be labeled with common name.

    • Thermometer missing or reading wrong

      The department's words

      K39 Thermometers provided, accurate

      Probe thermometer not available to check food temperatures [CA]- Obtain an accurate probe thermometer to check food temperatures.

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Found food containers with labels peeling off, unable to read [CA] Working containers holding food or food ingredients that are removed from their original packages shall be identified with the common name of the food if not easily recognizable.

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      Wiping cloth stored in red bucket without sanitizer, only water [CA]- Keep wet wiping cloths inside sanitizer solution in between uses. Add chlorine and measure at 100ppm

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of El Chalateco, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hot food below 135°F Read the free guide
    • Hood filters need cleaning In CleanCleaver: Hood filters
    • Raw food not kept apart from ready-to-eat food Read the free guide
    • Garbage uncovered or not taken out Read the free guide
    • Wiping cloths left out of sanitizer Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken

    Open the steps here

  2. Call El Chalateco

    Ask for the manager. El Chalateco can only fix what it knows about.

    Call El Chalateco: (650) 969-3026

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run El Chalateco?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
80 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about El Chalateco

When was El Chalateco last inspected?

The county last inspected El Chalateco on Sep 10, 2026. It was a routine inspection.

What did the county find at El Chalateco?

The county listed 7 violations on Sep 10, 2026: Hot food below 135°F; Hood filters need cleaning; and Raw food not kept apart from ready-to-eat food, and 4 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Sep 10, 2026, the county marked 1 as critical.