At a glance
CleanCleaver food safety systematic review results
What happened?
81/ 100 · 19 points taken off
8 problems found · Routine county inspection · Mar 9, 2026
Is that a lot?
Most food places here got 2 to 15 points taken off. Fantasia Cafe got more than most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Fantasia Cafe?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Equipment in poor repair K35How to fixFix it
- Floors, walls or ceilings need cleaning or repair K45How to fixFix it
- No backflow test on file K41How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Fantasia Cafe's team
Is this your place?
Welcome, Fantasia Cafe. We'll walk through this together, one item at a time. To log the fixes, claim Fantasia Cafe first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Fantasia CafeWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Equipment in poor repairThe county found: “Drain line for the three compartment sink observed propped up by three wooden blocks kept taped together. [CA]…”
Then the next one: Floors, walls or ceilings need cleaning or repair
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 6-501.112, Food Code 3-501.19, Food Code 6-501.111.
Try it yourself
Fix and log it: Hand sink not ready to use
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
Hand sinks are for hands only
From Food Code 2-301.15
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
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Inspections
From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026
The county visited once in the last 12 months (1 routine).
Fewer points taken off than last time (33 → 19). That takes a team.
Every visit
LatestMar 9, 2026Routine inspection81 out of 100 (Green placard)
This one: 81 out of 100 (Green placard), inspected Mar 9, 2026.
8 violations listed, 0 marked critical.
Not critical (8)
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
Drain line for the three compartment sink observed propped up by three wooden blocks kept taped together. [CA] Discontinue the use of wooden blocks. Repair drain line and maintain in good repair.
Food Code 4-101.11
How can a restaurant or home fix this?
In CleanCleaver: Look over the equipment; report anything broken
Equipment in good repair
In CleanCleaver: Look over the equipment; report anything broken
Are you Fantasia Cafe? Fix it
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
Heavy accumulation of old food, dust, and debris on the floor under the prep cooler at the front service area, under the two ice machines, and under the two, two-door uprights at the back kitchen. [CA] Walls and/or floors in food preparation area shall be kept clean to prevent the attraction of vermin.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Fantasia Cafe? Fix it
No backflow test on file
The department's words
K41 Plumbing approved, installed, in good repair; proper backflow devices
Ice machine at the front service counter discharges directly into a floor sink. [CA] All equipment that discharges liquid waste shall be drained by means of indirect waste pipes, and all wastes drained by them shall discharge through an airgap of minimum one inch, or twice the diameter of the pipe into a floor sink or other approved type of receptor.
Food Code 5-205.15
How can a restaurant or home fix this?
In CleanCleaver: Backflow device test
Backflow test on file
In CleanCleaver: Backflow device test
Are you Fantasia Cafe? Fix it
The department's words
K01 Demonstration of knowledge; food safety certification
One employee could not provide a valid food handler card. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.
Permits available
The department's words
K49 Permits available
--48 HOUR NOTICE— Our records indicate this facility is operating without a valid permit and has a delinquent account. Your balance due is $ $1,383.75. Payment must be made immediately to DEH at the address at the top of this report or via our website at www.Ehinfo.org. A facility that submits payment of the outstanding balance within 48 hours (2 business days) of this notice will be issued and mailed an operating permit by this department. Failure to comply within 48 hours will result in facility closure and additional enforcement, including but not limited to reinspection(s) and additional cost recovery fees. A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit. Facility AR number: AR1254192
Show 3 more
The department's words
K06 Adequate handwash facilities supplied, accessible
Handwash station at the front service area lacked paper towels. *Note: Paper towels located nearby were available [CA] Single-use sanitary towels shall be provided in dispensers; heated-air hand drying device may be substituted for single-use towels.
Food Code 5-205.11
How can a restaurant or home fix this?
Hand sinks are for hands only
- Wash only at a handwashing sink.
- Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
- Never dump drinks, rinse utensils or fill pitchers at the hand sink.
From Food Code 2-301.15
Soap and hand sanitizer
4 more steps in the full guide Read the free guide
Handwashing
The full guide has 4 more parts. Sign up to open the full guide in the app.
Are you Fantasia Cafe? Fix it
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
1. Gap of approximately one inch observed under the back door. [CA] Close/seal gap to prevent the intrusion of vermin. 2. Employee's personal, foil wrapped food stored directly on a case of whipped topping in the prep cooler at the back kitchen. Employee personal food stored over containers of tea. Open, uncovered employee beverage observed on a counter. Phone stored on a prep table across from the cook-line. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces. Ensure employee food is stored separately from food that is intended for customer service.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Fantasia Cafe? Fix it
The department's words
K23 No rodents, insects, birds, or animals
Several dead cockroaches observed in sticky traps on the floor by the back door. Three dead cockroaches and several rodent droppings observed on the floor in the dry storage room. *No other evidence of vermin activity observed* Owner states that the facility maintains a monthly pest control service. [CA] Clean and sanitize area of dead cockroaches or old droppings. Continue to monitor, and contact pest control for additional treatments as necessary.
Food Code 6-501.111
How can a restaurant or home fix this?
What to do
- Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
- Flies or ants in food areas: act within 24 hours.
- Insects in food: throw that food out and check the stock around it.
From Food Code 6-501.112
What NOT to do
3 more steps in the full guide Read the free guide
Signs of pests and what to do
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Fantasia Cafe? Fix it
EarlierAug 19, 2025Routine inspection67 out of 100 (Green placard)
12 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
Time as a control not marked or logged
The department's words
K08 Time as a public health control; procedures & records
*SECOND REPEAT VIOLATION Three containers of cooked boba pearls sitting on the counter next to the dump sink lacked time labels. Per the PIC, the boba pearls are on TPHC, and he is aware of the 4 hour/labeling rule. PIC stated that cooked boba pearls were made at 12:00. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] PIC placed time labels on the containers of cooked boba pearls. Further violations of this nature may result in TPHC revocation and/or further enforcement action.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (11)
The department's words
K01 Demonstration of knowledge; food safety certification
Food handler cards could not be provided. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.
The department's words
K13 Food in good condition, safe, unadulterated
Plastic bag full of pearl drinks observed to be stored directly on/in the ice inside the ice machine. Per the PIC, he places them inside the ice machine when awaiting customer order pickup. [CA] Bags and/or food shall not be stored inside ice that is intended for consumption.
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
1. Observed a greater than 1/4 inch gap under the back door. [CA] Seal gaps greater than 1/4 inch to prevent the intrusion of vermin. 2. Observed multiple pieces of unused equipment within the facility: under-counter cooler under the coffee machine, ice machine in the back, and large amount of cardboard boxes stacked up near the back door. [CA] Remove unused equipment to prevent the harborage of vermin.
Raw food not kept apart from ready-to-eat food
The department's words
K27 Food separated and protected
Raw shell eggs stored above green tea in the 2 door upright cooler in the back kitchen area. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Table-mounted can opener observed to have large amount of black buildup on its blade. Can opener not actively in use. [CA] Food contact surfaces shall be maintained clean and sanitized.
Show 6 more
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
Large amount of dust/dirt buildup observed under all prep units, two ice machines, and counter units throughout the facility. Large amount of dust, dirt, and old boba pearls observed underneath the cook-line. [CA] Clean and maintain all floors to prevent the attraction of vermin.
Utensils or dishes stored wet or unwashed
The department's words
K36 Equipment, utensils, linens: Proper storage and use
Handles of various scoops in bulk food bins observed to be in direct contact with food. [CA] Store scoop handle in such a way that the handle does not come in direct contact with food to prevent contamination.
Wiping cloths left out of sanitizer
The department's words
K40 Wiping cloths: properly used, stored
Multiple dry soiled wiping cloths maintained out on various surfaces. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium). Single use wiping cloths shall be removed after becoming soiled.
Hood filters need cleaning
The department's words
K38 Adequate ventilation/lighting; designated areas, use
Large amount of grease buildup observed on hood screens above the cook-line. [CA] Clean and maintain hood screens in order to provide adequate ventilation of heat/grease.
Chemicals unlabeled or stored near food
The department's words
K29 Toxic substances properly identified, stored, used
Unlabeled chemical spray bottle observed on a lower counter unit next to the 3 compartment sink. [CA] Chemicals shall be labeled with their common name.
No backflow test on file
The department's words
K41 Plumbing approved, installed, in good repair; proper backflow devices
1. *REPEAT VIOLATION* Ice machine drains directly into the floor sink. [CA] All equipment that discharges liquid waste shall be drained by means of indirect waste pipes, and all wastes drained by them shall discharge through an airgap of minimum 1 inch into a floor sink or other approved type of receptor. 2. *REPEAT VIOLATION* Pipe under the three compartment sink observed to be leaking. Full plastic tub of water observed under the leak. Pipe observed to be propped up with two blocks of wood. [CA] Repair plumbing and maintain in good condition. Discontinue the use of wood blocks.
EarlierDec 23, 2024Routine inspection79 out of 100 (Green placard)
7 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
Time as a control not marked or logged
The department's words
K08 Time as a public health control; procedures & records
At the front counter, measured tapioca pearls at 115F and taro balls at 105F. Per operator, PHFs prepared about 30 minutes prior. Operator was aware of time labeling required for tapioca pearls and taro balls. [CA] Ensure potentially hazardous foods maintained by time, are time labeled when removed from temperature control and served within 4 hours or discard. [SA] Operator placed a time label for tapioca pearls and taro balls to be served within 3.5 hours, for a total of 4 hours from when removed from temperature control or discard.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (6)
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
In the kitchen area, underneath the 3 compartment sink, observed the use of wooden blocks and duct tape to prop up drain line. At the front counter, at the 3 door prep unit, observed the use of duct tape to hold up gaskets on the leftmost door. [CA] Ensure only approved equipment is used within the facility. Use only approved smooth, durable, and easily cleanable material.
Shelves and surfaces need cleaning
The department's words
K33 Nonfood contact surfaces clean
Observed accumulation of debris and dust on shelving in the kitchen area. [CA] Ensure shelving is frequently cleaned and sanitized to prevent possible contamination.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
In the kitchen area, on the floor, observed accumulation of food debris around the cookline and accumulation of dust around the food storage racks. At the front counter, on the floor around the ice machine, observed accumulation of grime and small amounts of standing water. [CA] Ensure facility floors are frequently cleaned and maintained to prevent harborage of vermin.
The department's words
K01 Demonstration of knowledge; food safety certification
Food safety manager's certificate posted is expired from 2022. [CA] Ensure a valid food safety manager's certificate is obtained and posted within the facility. At least one employee shall have a food safety manager's certificate and all other employees that handle food shall have food handler cards.
No backflow test on file
The department's words
K41 Plumbing approved, installed, in good repair; proper backflow devices
At the front counter, observed drain pipe installed for the ice machine is sitting on the floor and extending into the floor sink. [CA] Ensure drain pipe is mounted off the floor and installed with a 1 inch air gap between the top of the floor sink and the bottom of the pipe.
Show 1 more
Wiping cloths left out of sanitizer
The department's words
K40 Wiping cloths: properly used, stored
At the front counter, observed multiple wiping cloths stored on the counter top. [CA] Ensure wiping cloths are stored in a sanitizer bucket with applicable sanitizer such as 100 PPM chlorine or 200 PPM quaternary ammonium sanitizer.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Fantasia Cafe, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
- Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
- No backflow test on file In CleanCleaver: Backflow device test
- Hand sink not ready to use Read the free guide
- Pests seen inside: roaches Read the free guide
Call Fantasia Cafe
Ask for the manager. Fantasia Cafe can only fix what it knows about.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run Fantasia Cafe?
See the plan to fix each item and show what you did.
Address thisAbout this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- 81 out of 100 (Green placard)
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.