Restaurant Lookup Start your 25 days free

← Search restaurants in Santa Clara County

Fen101

Other food place · Mountain View, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

3 problems found · Routine county inspection · Apr 16, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Fen101 got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Fen101?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Hand sink not ready to use K06How to fixFix it
  2. Cooked food not cooled in time K09How to fixFix it
  3. Time as a control not marked or logged K08How to fixFix it

See all 3 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Fen101's team

Is this your place?

Welcome, Fen101. We'll walk through this together, one item at a time. To log the fixes, claim Fen101 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Fen101

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 3-501.19, Food Code 6-301.11, Food Code 3-501.17.

Try it yourself

Fix and log it: Hand sink not ready to use

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Hand sinks are for hands only

From Food Code 2-301.15

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Fen101

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited 3 times in the last 12 months (2 routine, 1 follow-up).

Fewer points taken off than last time (19 → 9). That takes a team.

Points taken off at each routine inspection
Nov 5, 2025: 19Apr 16, 2026: 9Follow-up visit, Dec 3, 202519920252026

Every visit

  1. LatestApr 16, 2026Routine inspection91 out of 100 (Green placard)

    This one: 91 out of 100 (Green placard), inspected Apr 16, 2026.

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      handsink next to ranges blocked with a cart [CA]handsinks should be easily accessible at all time

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Fen101? Fix it

    • Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      meat defrosting in food prep sink at room temperature [CA]properly defrost meat under cold running or refrigerator

      Food Code 3-501.14

      How can a restaurant or home fix this?

      If you miss a stage

      • Missed stage 1 (not 70°F by 2 hours): reheat to 165°F and start over, or throw it out.
      • Missed stage 2 (not 41°F by 6 hours): throw it out.

      How to cool fast

      3 more steps in the full guide Read the free guide

      Cooling food in two stages

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Fen101? Fix it

    • Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      ice covered pre cooked rice noodle at 53F. operator stated that each rice noodle batch is used within 1-2 hrs. [CA]properly use timer or record logs to montior perishable food when stored at room temperature

      Food Code 3-501.19

      How can a restaurant or home fix this?

      The 4-hour option

      • Start with food at 41°F or below, or 135°F or above.
      • Mark the container with the discard time: 4 hours after it left temperature control.
      • Cook and serve, serve, or throw it out by that time.
      • Throw out any container with no time marked.

      From Food Code 3-501.19

      The 6-hour option (cold food only)

      2 more steps in the full guide Read the free guide

      Time as a public health control (the 4-hour rule)

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Fen101? Fix it

  2. EarlierDec 3, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  3. EarlierNov 5, 2025Routine inspection81 out of 100 (Green placard)

    6 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      one handsink blocked with noodle cart and other handsink with empty soap dispenser [CA]make handsinks available at all time and refill empty dispensers

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (5)

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      portable soap dispenser in restroom [CA]use wall mounted soap dispenser

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      tofu in 2 door reach in cooler at 44F [CA]maintain perishable food under 41F

    • Food labels missing or wrong

      The department's words

      K32 Food properly labeled and honestly presented

      prepackaged duck meat in merchandiser cooler without proper label [CA]prepackaged food should container common name, ingredients, weight and address in english

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      several wiping clothes on food contact surface [CA]maintain wiping clothes in sanitizing solution when not in use

    • Chemicals unlabeled or stored near food

      The department's words

      K29 Toxic substances properly identified, stored, used

      a can of 'raid' [CA]use only commercially approved insecticide

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Fen101, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Fen101

    Ask for the manager. Fen101 can only fix what it knows about.

    Call Fen101: (925) 202-6354

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Fen101?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
91 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Fen101

When was Fen101 last inspected?

The county last inspected Fen101 on Apr 16, 2026. It was a routine inspection.

What did the county find at Fen101?

The county listed 3 violations on Apr 16, 2026: Hand sink not ready to use; Cooked food not cooled in time; and Time as a control not marked or logged.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Apr 16, 2026, the county marked none as critical.