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Pho Le Quy

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

8 problems found · 1 marked critical · Routine county inspection · Mar 5, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Pho Le Quy got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pho Le Quy?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hot food below 135°F K07How to fixFix it
  2. No hot or cold water at a sink K21How to fixFix it
  3. Hood filters need cleaning K38How to fixFix it

See all 8 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pho Le Quy's team

Is this your place?

Welcome, Pho Le Quy. We'll walk through this together, one item at a time. To log the fixes, claim Pho Le Quy first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pho Le Quy

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-305.11, Food Code 7-201.11, Food Code 2-301.15, Food Code 4-603.16.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Pho Le Quy

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Jun 16, 2025: 14Mar 5, 2026: 24142420252026

Every visit

  1. LatestMar 5, 2026Routine inspection76 out of 100 (Green placard)

    This one: 76 out of 100 (Green placard), inspected Mar 5, 2026.

    8 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured fried tofu at 55 F to 67 F stored above the fill line at the cook line preparation refrigerator. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Fried tofu voluntarily discarded at the time of inspection.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho Le Quy? Fix it

    Not critical (7)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      The hand wash sink at the cook line lacks a supply of cold water (additional fully functional hand wash sink available for use). [CA] An approved, adequate, protected, pressurized, potable supply of hot water and cold water shall be provided.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you Pho Le Quy? Fix it

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      The light fixture within the dry storage room and in front of the walk in refrigerator is not functional. [CA] Repair light fixtures. In every room and area in which any food is prepared, manufactured, processed or prepackaged or in which equipment or utensils are cleaned, sufficient natural or artificial lighting shall be provided.

      Food Code 6-501.14

      How can a restaurant or home fix this?

      In CleanCleaver: Hood filters

      Hood filters clean

      In CleanCleaver: Hood filters

      Fix and log it now

      Are you Pho Le Quy? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Containers of meat stored on the floor of the walk in refrigerator. Boxes of corn starch stored on the floor of the dry storage room. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho Le Quy? Fix it

    • Chemicals unlabeled or stored near food

      The department's words

      K29 Toxic substances properly identified, stored, used

      Bottle of Raid stored next to single use food containers at the front register area. [CA] Store chemicals separate and away from the storage and preparation of food or food contact surfaces and linens. Only those insecticides, rodenticides, and other pesticides that are necessary and specifically approved for use in a food facility may be used.

      Food Code 7-201.11

      How can a restaurant or home fix this?

      Store them away from food

      • Store chemicals below and away from food, dishes, utensils, linens and single-use items. Never on a shelf above food.
      • Separate them by space or a partition.
      • Keep only the chemicals the kitchen needs.

      From Food Code 7-201.11

      Label every container

      3 more steps in the full guide Read the free guide

      Chemicals and Safety Data Sheets (SDS)

      Fix and log it now

      Are you Pho Le Quy? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Nonfunctional two drawer refrigerator and 1 door warmer stored at the cook line. [CA] The premises of a food facility shall be free of litter and items that are unnecessary to the operation or maintenance of the facility, such as equipment that is nonfunctional or no longer used. Front and rear doors to the facility left open. [CA] Keep back door closed at all times to prevent the entrance and harborage of vermin.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Pho Le Quy? Fix it

    Show 2 more
    • Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      Measured soup at 138 F to 159 F cooling within large pots in the walk in refrigerator. [CA] After heating or hot holding, Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. Approved cooling methods include: 1) Placing the food in shallow pans 2) Separating the food into thinner or smaller portions. 3) Using rapid cooling equipment (Ex. blast chiller) 4) Using containers that facilitate heat transfer (ex. stainless steel) 5) Adding ice as an ingredient. 6) Using ice paddles 7) Using an ice bath and stirring frequently 8) Accordance with a HACCP plan. Cooling foods shall have enough space around the containers for cold air to circulate, be loosely covered, or uncovered and stirred as frequently needed to evenly cool. [COS] Soup divided into multiple shallow pans.

      Food Code 3-501.14

      How can a restaurant or home fix this?

      If you miss a stage

      • Missed stage 1 (not 70°F by 2 hours): reheat to 165°F and start over, or throw it out.
      • Missed stage 2 (not 41°F by 6 hours): throw it out.

      How to cool fast

      3 more steps in the full guide Read the free guide

      Cooling food in two stages

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho Le Quy? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed the use of soiled cardboard to line floors at the cook line. [CA] Discontinue the use of cardboard boxes to line shelves/flooring, use approved equipment made of materials that is easily cleanable, durable, smooth, and nonabsorbent. Observed a non-commercial chest freezer installed within the dry storage room. [CA] New and/or replacement food equipment shall be certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program (e.g. NSF, UL EPH, UL Sanitation, CSA Sanitation, or ETL Sanitation). Observed the use of a non- food grade hose to fill pots/ buckets at the cook line. [CA] Discontinue the use of a non-food grade hose to fill pots. Use an approved food grade hose or faucet.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Pho Le Quy? Fix it

  2. EarlierJun 16, 2025Routine inspection86 out of 100 (Green placard)

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Paper towels stored outside of dispensers at the front hand wash sink. Paper towel dispnser non-functional at the cook line hand wash sink. [CA] Paper towels shall be stored inside the dispenser to prevent potential contamination. Paper towel dispenser shall be functional.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Facility is reusing single use soy sauce containers to hold pho/ sauces within the walk in refrigerator. [CA] Food containers intended for single use shall not be reused. Use food grade approved reusable containers. Observed a 1 door upright non-commercial freezer in use adjacent to the ice machine. [CA] All utensils and equipment shall be certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program (e.g. NSF, UL EPH, UL Sanitation, CSA Sanitation, or ETL Sanitation).

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      The fryer at the cook line was protruding past the ventilation hood. [CA] There shall be a minimum of 6 inches overhang of ventilation hood over cooking equipment.

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      Observed the use of bowls to scoop bulk rice and flour within the dry storage room. [CA] Use approved utensils such as scoops or spoons with handles to ensure hands do not come in direct contact with food.

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Bulk rice and flour bags stored on the floor of the dry storage room. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination. Boxed/ bagged dry food product stored in the mop sink at the dry storage room. [CA] Food or food related equipment shall be stored in an approved location. Discontinue use of the mop sink for food storage.

    Show 1 more
    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      The build-up of a mold like material on the inner side and tray of the ice machine (not in direct contact with ice). [CA] Clean and sanitize ice machine to prevent the build-up of mold like materials.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pho Le Quy, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hot food below 135°F Read the free guide
    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures
    • Hood filters need cleaning In CleanCleaver: Hood filters
    • Food on the floor or under drips Read the free guide
    • Chemicals unlabeled or stored near food Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Cooked food not cooled in time Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken

    Open the steps here

  2. Let Pho Le Quy know

    Ask for the manager. Pho Le Quy can only fix what it knows about.

    The department lists no phone for this place.

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pho Le Quy?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
76 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pho Le Quy

When was Pho Le Quy last inspected?

The county last inspected Pho Le Quy on Mar 5, 2026. It was a routine inspection.

What did the county find at Pho Le Quy?

The county listed 8 violations on Mar 5, 2026: Hot food below 135°F; No hot or cold water at a sink; and Hood filters need cleaning, and 5 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Mar 5, 2026, the county marked 1 as critical.