At a glance
CleanCleaver food safety systematic review results
What happened?
5problems found
5 problems found · 1 marked critical · Routine county inspection · Aug 28, 2026
Is that a lot?
Too few food places here for ranges. Colours show points.
We can't say yet. Too few places here have a number.
What was found out about Quynh - Mai Quan?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Marked critical: Pests seen inside: roaches K23How to fixFix it
- Chemicals unlabeled or stored near food K29How to fixFix it
- Food-contact surfaces not cleaned or sanitized right K14How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Quynh - Mai Quan's team
Is this your place?
Welcome, Quynh - Mai Quan. We'll walk through this together, one item at a time. To log the fixes, claim Quynh - Mai Quan first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Quynh - Mai QuanWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Pests seen inside: roachesThe county found: “1. Observed Vermin: Documented german cockroach activity in the following areas: - One live adult in the metal…”
First step: What to do
Then the next one: Chemicals unlabeled or stored near food
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 6-501.112, Food Code 7-201.11, Food Code 4-603.16.
Try it yourself
Fix and log it: Pests seen inside: roaches
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
What to do
From Food Code 6-501.112
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
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Inspections
From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026
The county visited 2 times in the last 12 months (1 routine, 1 other).
Every visit
LatestAug 28, 2026Routine inspectionRed placard
This one: Red placard, inspected Aug 28, 2026.
5 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K23 No rodents, insects, birds, or animals
1. Observed Vermin: Documented german cockroach activity in the following areas: - One live adult in the metal bracket below the right drainboard of the preparation sink - One live adult on the wall above the preparation sink/below the stainless steel shelving - At least 4 adults at the space between the wall and stainless steel backing below/behind the preparation sink - One live adult in the torn gasket of the reach in preparation cooler unit adjacent to the three compartment sink - One live adult on the side of the three compartment sink where the drain board was removed - One dead adult at the juncture between the FRP and stainless steel base coving below the left compartment of the preparation sink - Two live adults on the exterior of the Hoshizaki ice machine - Numerous dead cockroaches in the interior of the ice machine - 1 egg casing wedged behind the wall mounted knife rack at the left side of the preparation sink 2. Photographs: Taken for documentation purposes. 3. Supervisor Notified: [name] 4. Notification: The person in charge during inspection, [name], has been informed that the facility must close immediately. [CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed. Requirements Before Reopening: 1. Email the signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Food Code 6-501.111
How can a restaurant or home fix this?
What to do
- Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
- Flies or ants in food areas: act within 24 hours.
- Insects in food: throw that food out and check the stock around it.
From Food Code 6-501.112
What NOT to do
3 more steps in the full guide Read the free guide
Signs of pests and what to do
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Quynh - Mai Quan? Fix it
Not critical (4)
Chemicals unlabeled or stored near food
The department's words
K29 Toxic substances properly identified, stored, used
Observed residential pesticides in facility. [CA] Discontinue using residential pesticides inside of facility. Only approved products can be applied by a licensed pest control in a commercial kitchen.
Food Code 7-201.11
How can a restaurant or home fix this?
Store them away from food
- Store chemicals below and away from food, dishes, utensils, linens and single-use items. Never on a shelf above food.
- Separate them by space or a partition.
- Keep only the chemicals the kitchen needs.
From Food Code 7-201.11
Label every container
3 more steps in the full guide Read the free guide
Chemicals and Safety Data Sheets (SDS)
Are you Quynh - Mai Quan? Fix it
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Observed cockroach carcases inside of the ice machine that is currently not in use. [CA] Remove the cockroaches and clean and sanitize the interior of the ice machine once activity is abated
Food Code 4-602.11
How can a restaurant or home fix this?
Clean first, then sanitize
- 1. Scrape off food.
- 2. Wash with detergent and warm water.
- 3. Rinse off the soap (soap weakens sanitizer).
From Food Code 4-603.16
When to clean food-contact surfaces
4 more steps in the full guide Read the free guide
Cleaning vs sanitizing, and sanitizer strengths
The full guide has 4 more parts. Sign up to open the full guide in the app.
Are you Quynh - Mai Quan? Fix it
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
1. Observed multiple holes/gaps at the wall behind the preparation sink that can provide harborage to vermin. [CA] Seal all gaps to prevent the harborage of vermin. 2. Observed an accumulation of boxes and unused equipment behind and around the ice machine. [CA] Remove unnecessary items to prevent the attraction and harborage of vermin.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Quynh - Mai Quan? Fix it
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
Observed the gaskets to be damaged at the reach in preparation cooler adjacent to the three compartment sink.
Food Code 4-101.11
How can a restaurant or home fix this?
In CleanCleaver: Look over the equipment; report anything broken
Equipment in good repair
In CleanCleaver: Look over the equipment; report anything broken
Are you Quynh - Mai Quan? Fix it
EarlierAug 22, 2026Risk Factor InspectionGreen placard
6 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
Shellfish tags or fish freezing records missing
The department's words
K16 Compliance with shell stock tags, condition, display
Observed clams in the 2-door reach-in cooler with no shell stock tag. [corrective action] Ensure shell fish is obtained from an approved source. Shell stock tag must be available and be maintained at this facility for a minimum of 90 days. [correction] Clams were voluntarily discarded. See VC&D form.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (5)
No menu note about raw or undercooked food
The department's words
K19 Consumer advisory for raw or undercooked foods
Observed "tiet canh de (raw blood pudding" and "bo tai chanh (rare beef in lime juice)" offered on the menu with no consumer advisory. [corrective action] Provide a consumer advisory on the menu for any raw or undercooked food items.
The department's words
K01 Demonstration of knowledge; food safety certification
Food Safety Certificate was not available. [corrective action] Provide a valid Food Safety Certificate.
No hot or cold water at a sink
The department's words
K21 Hot and cold water available
Water from the restroom hand sink measured 93F. [corrective action] Provide warm water, minimum 100F.
Permits available
The department's words
K49 Permits available
This facility is operating without a valid health permit. New owner has operated this facility since the end of 2025. [corrective action] Obtain a valid health permit. See note on page 3 of this report.
The department's words
K23 No rodents, insects, birds, or animals
Observed several dead cockroaches on the kitchen floor between the prep unit and grill. No live cockroaches were observed at this time. [corrective action] Clean up the dead cockroaches and sanitize the affected areas. Continue to monitor facility for any cockroach activity. Contact pest control service if necessary to eliminate cockroaches. Note: Employee stated that this facility receives monthly pest control service. Most recent pest control report was not available, but employee showed credit card statement with payment to a pest control company on 08/11/2026.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Quynh - Mai Quan, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Pests seen inside: roaches Read the free guide
- Chemicals unlabeled or stored near food Read the free guide
- Food-contact surfaces not cleaned or sanitized right Read the free guide
- Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
- Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
Call Quynh - Mai Quan
Ask for the manager. Quynh - Mai Quan can only fix what it knows about.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run Quynh - Mai Quan?
See the plan to fix each item and show what you did.
Address thisAbout this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- Red placard
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.