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Scoop Microcreamery

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · Routine county inspection · May 29, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Scoop Microcreamery got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Scoop Microcreamery?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Chemicals unlabeled or stored near food K29How to fixFix it
  2. Equipment in poor repair K35How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Scoop Microcreamery's team

Is this your place?

Welcome, Scoop Microcreamery. We'll walk through this together, one item at a time. To log the fixes, claim Scoop Microcreamery first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Scoop Microcreamery

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 7-201.11, Food Code 3-302.11, Food Code 3-501.13.

Try it yourself

Fix and log it: Chemicals unlabeled or stored near food

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Store them away from food

From Food Code 7-201.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Scoop Microcreamery

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (9 → 4). That takes a team.

Points taken off at each routine inspection
Jul 3, 2025: 9May 29, 2026: 49420252026

Every visit

  1. LatestMay 29, 2026Routine inspection96 out of 100 (Green placard)

    This one: 96 out of 100 (Green placard), inspected May 29, 2026.

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Chemicals unlabeled or stored near food

      The department's words

      K29 Toxic substances properly identified, stored, used

      Unlabeled chemical spray bottle noted. [CA] Label with name of contents.

      Food Code 7-201.11

      How can a restaurant or home fix this?

      Store them away from food

      • Store chemicals below and away from food, dishes, utensils, linens and single-use items. Never on a shelf above food.
      • Separate them by space or a partition.
      • Keep only the chemicals the kitchen needs.

      From Food Code 7-201.11

      Label every container

      3 more steps in the full guide Read the free guide

      Chemicals and Safety Data Sheets (SDS)

      Fix and log it now

      Are you Scoop Microcreamery? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Ice build up noted in back of undercounter refrigerator. [CA] Keep equipment in good repair.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Scoop Microcreamery? Fix it

  2. EarlierJul 3, 2025Routine inspection91 out of 100 (Green placard)

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Waffle observed to be unprotected from droplet contamination. [CA] Store waffles behind the glass at the counter. [COS]

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Food handler card unavailable for review. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. Keep a copy on site for review.

    • Food thawed the wrong way

      The department's words

      K26 Approved thawing methods used; frozen food

      Observed frozen gallon of milk for icecream thawing in standing water. [CA] Thaw under running water at 70F aor less for no more than 2 hours. [COS]

    • Placard properly displayed/posted

      The department's words

      K58 Placard properly displayed/posted

      Placard is missing. [CA] Placard shall remain posted at all times and cannot be removed. Contact inspector if it's removed by a customer.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Scoop Microcreamery, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Chemicals unlabeled or stored near food Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken

    Open the steps here

  2. Call Scoop Microcreamery

    Ask for the manager. Scoop Microcreamery can only fix what it knows about.

    Call Scoop Microcreamery: (650) 384-6339

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Scoop Microcreamery?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
96 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Scoop Microcreamery

When was Scoop Microcreamery last inspected?

The county last inspected Scoop Microcreamery on May 29, 2026. It was a routine inspection.

What did the county find at Scoop Microcreamery?

The county listed 2 violations on May 29, 2026: Chemicals unlabeled or stored near food and Equipment in poor repair.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On May 29, 2026, the county marked none as critical.