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Nielsens Frozen Custard And Diner

Fast food or counter · South Jordan, UT

10 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

15 problems found · 3 marked critical · Routine county inspection · Sep 14, 2026

Is that a lot?

Most fast-food and counter places here got 8 to 27 point violations. Nielsens Frozen Custard And Diner got more than most.

Compared with 2,086 Salt Lake County fast-food and counter places. Each place's last routine inspection counts.

What was found out about Nielsens Frozen Custard And Diner?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hands not washed when needed 4.2.12*How to fixFix it
  2. Marked critical: Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning 4.4.82*How to fixFix it
  3. Marked critical: Chemicals unlabeled or stored near food 4.7.2**How to fixFix it

See all 9 items ↓

Source: Salt Lake County Health Department

We review Salt Lake County health data to make this report. We are not the Salt Lake County Health Department.

Which one are you?

For Nielsens Frozen Custard And Diner's team

Is this your place?

Welcome, Nielsens Frozen Custard And Diner. We'll walk through this together, one item at a time. To log the fixes, claim Nielsens Frozen Custard And Diner first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Nielsens Frozen Custard And Diner

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.14, Food Code 7-201.11.

Try it yourself

Fix and log it: Hands not washed when needed

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

When to wash

From Food Code 2-301.14

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Salt Lake County that keep their kitchens clean and put their guests' health first?

Claim Nielsens Frozen Custard And Diner

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From Salt Lake County Health Department · 10 inspections on record · Last checked Oct 8, 2026

The county visited 2 times in the last 12 months (2 routine).

Point violations at each routine inspection
Jun 22, 2020: 34Oct 21, 2021: 70May 24, 2022: 53Nov 29, 2022: 31Sep 7, 2023: 47Apr 15, 2024: 56Oct 17, 2024: 40Apr 23, 2025: 28Jan 7, 2026: 30Sep 14, 2026: 4234304220202026

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

Every visit

  1. LatestSep 14, 2026Routine inspection42 points

    This one: 42 points, inspected Sep 14, 2026.

    15 violations listed, 5 marked critical.

    Critical (3)

    • Marked critical by Salt Lake County Health Department

      Hands not washed when needed

      The department's words

      4.2.12* When to Wash-Hands and Arms

      An employee did not wash hands before putting on gloves.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 2-301.12 · R392-100

      How can a restaurant or home fix this?

      When to wash

      • Before you start food work and before you put on gloves
      • After the restroom (wash twice; see below)
      • After touching your face, hair, nose or body

      From Food Code 2-301.14

      How to wash

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Nielsens Frozen Custard And Diner? Fix it

    • Marked critical by Salt Lake County Health Department

      Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning

      The department's words

      4.4.82* Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning

      Shelves in the walk-in cooler are unclean to sight and touch. The interior of the ice machine is unclean. Interior surfaces of a reach in cooler are unclean.

      Cited 3 times

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Salt Lake County Health Department

      Chemicals unlabeled or stored near food

      The department's words

      4.7.2** Working Containers-Common Name

      A chemical spray bottle is not labeled with the common name.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 7-201.11 · R392-100

      How can a restaurant or home fix this?

      Store them away from food

      • Store chemicals below and away from food, dishes, utensils, linens and single-use items. Never on a shelf above food.
      • Separate them by space or a partition.
      • Keep only the chemicals the kitchen needs.

      From Food Code 7-201.11

      Label every container

      3 more steps in the full guide Read the free guide

      Chemicals and Safety Data Sheets (SDS)

      Fix and log it now

      Are you Nielsens Frozen Custard And Diner? Fix it

    Non-critical (6)

    • Responsibilities of the Permit Holder

      The department's words

      4.1.2 Responsibilities of the Permit Holder

      The health department permit is not posted in public view.

    • Food Handler Training

      The department's words

      4.1.3 Food Handler Training

      Not all food employees have a current food handler card. (Proof of training for all employees must be submitted to the Food Protection Bureau within 7 days.)

    • Clean-up of Vomiting and Diarrheal Events

      The department's words

      4.2.22 Clean-up of Vomiting and Diarrheal Events

      The establishment does not have written procedures for employees to follow when responding to vomiting or diarrheal events.

    • Shelves and surfaces need cleaning

      The department's words

      4.4.85 Nonfood-Contact Surfaces-Cleaning

      Fan covers in the walk-in cooler are dirty. Non-food contact surfaces of various equipment are dirty. Reach-in cooler gaskets are dirty.

      Cited 3 times

      Food Code 4-602.13 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Nielsens Frozen Custard And Diner? Fix it

    • Covering Receptacles

      The department's words

      4.5.67 Covering Receptacles

      Dumpster lids are left open.

    Show 1 more
    • Floors, walls or ceilings need cleaning or repair

      The department's words

      4.6.41 Cleaning-Frequency and Restrictions

      The floor is dirty in the walk-in cooler. The floor is dirty in various areas. The floor is dirty beneath cooking equipment.

      Cited 3 times

      Food Code 6-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Nielsens Frozen Custard And Diner? Fix it

  2. EarlierJan 7, 2026Routine inspection30 points

    10 violations listed, 4 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  3. EarlierApr 23, 2025Routine inspection28 points

    11 violations listed, 4 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  4. EarlierOct 17, 2024Routine inspection40 points

    10 violations listed, 6 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  5. EarlierApr 15, 2024Routine inspection56 points

    19 violations listed, 8 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  6. EarlierSep 7, 2023Routine inspection47 points

    19 violations listed, 8 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  7. EarlierNov 29, 2022Routine inspection31 points

    18 violations listed, 3 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  8. EarlierMay 24, 2022Routine inspection53 points

    25 violations listed, 9 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  9. EarlierOct 21, 2021Routine inspection70 points

    22 violations listed, 12 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  10. EarlierJun 22, 2020Routine inspection34 points

    11 violations listed, 7 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

Source: Salt Lake County Health Department. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Nielsens Frozen Custard And Diner, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hands not washed when needed Read the free guide
    • Chemicals unlabeled or stored near food Read the free guide
    • Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Call Nielsens Frozen Custard And Diner

    Ask for the manager. Nielsens Frozen Custard And Diner can only fix what it knows about.

    Call Nielsens Frozen Custard And Diner: (801) 280-7479

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Salt Lake County Health Department (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Nielsens Frozen Custard And Diner?

See the plan to fix each item and show what you did.

Address this

About this record

Open the county's Inspection Reports, choose Food Service, and search for the name.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Zero points means the inspector found no problems. Salt Lake County adds points for each problem. Big ones, the kind most likely to make someone sick, add more.

Each violation the inspector finds adds 1, 3 or 6 points, by how likely it is to cause illness. The points add up to the inspection score. The county uses no letter grade.

Listed as
Restaurants: non-plated
Inspection type
Routine inspection
Result
42 points
Source
Salt Lake County Health Department

This is not an official ranking or grade. See the official source: Salt Lake County Health Department (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Nielsens Frozen Custard And Diner

When was Nielsens Frozen Custard And Diner last inspected?

The county last inspected Nielsens Frozen Custard And Diner on Sep 14, 2026. It was a routine inspection.

What did the county find at Nielsens Frozen Custard And Diner?

The county listed 15 violations on Sep 14, 2026: Hands not washed when needed; Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning; and Chemicals unlabeled or stored near food, and 6 more.

How often does Salt Lake County inspect restaurants?

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Sep 14, 2026, the county marked 5 as critical.