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Nielsens Frozen Custard

Fast food or counter · Millcreek Ts, UT

10 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

13 problems found · 2 marked critical · Routine county inspection · Feb 11, 2026

Is that a lot?

Most fast-food and counter places here got 8 to 27 point violations. Nielsens Frozen Custard got about the same as most.

Compared with 2,086 Salt Lake County fast-food and counter places. Each place's last routine inspection counts.

What was found out about Nielsens Frozen Custard?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: No backflow test on file 4.5.30*How to fixFix it
  2. Marked critical: Chemicals unlabeled or stored near food 4.7.2**How to fixFix it
  3. Food Handler Training 4.1.3How to fixFix it

See all 11 items ↓

Source: Salt Lake County Health Department

We review Salt Lake County health data to make this report. We are not the Salt Lake County Health Department.

Which one are you?

For Nielsens Frozen Custard's team

Is this your place?

Welcome, Nielsens Frozen Custard. We'll walk through this together, one item at a time. To log the fixes, claim Nielsens Frozen Custard first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Nielsens Frozen Custard

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 7-201.11, Food Code 6-501.112.

Try it yourself

Fix and log it: Chemicals unlabeled or stored near food

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Store them away from food

From Food Code 7-201.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Salt Lake County that keep their kitchens clean and put their guests' health first?

Claim Nielsens Frozen Custard

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From Salt Lake County Health Department · 10 inspections on record · Last checked Oct 8, 2026

The county visited once in the last 12 months (1 routine).

Point violations at each routine inspection
Nov 16, 2017: 40Sep 21, 2018: 18Jun 19, 2019: 17Jul 13, 2020: 7May 14, 2021: 10Apr 21, 2022: 13Oct 16, 2023: 35Aug 15, 2024: 25May 20, 2025: 12Feb 11, 2026: 2540122520172026

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

Every visit

  1. LatestFeb 11, 2026Routine inspection25 points

    This one: 25 points, inspected Feb 11, 2026.

    13 violations listed, 2 marked critical.

    Critical (2)

    • Marked critical by Salt Lake County Health Department

      No backflow test on file

      The department's words

      4.5.30* System Maintained in Good Repair

      There is no faucet on three compartment sink

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 5-205.15 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Nielsens Frozen Custard? Fix it

    • Marked critical by Salt Lake County Health Department

      Chemicals unlabeled or stored near food

      The department's words

      4.7.2** Working Containers-Common Name

      A chemical spray bottle is not labeled with the common name.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 7-201.11 · R392-100

      How can a restaurant or home fix this?

      Store them away from food

      • Store chemicals below and away from food, dishes, utensils, linens and single-use items. Never on a shelf above food.
      • Separate them by space or a partition.
      • Keep only the chemicals the kitchen needs.

      From Food Code 7-201.11

      Label every container

      3 more steps in the full guide Read the free guide

      Chemicals and Safety Data Sheets (SDS)

      Fix and log it now

      Are you Nielsens Frozen Custard? Fix it

    Non-critical (9)

    • Food Handler Training

      The department's words

      4.1.3 Food Handler Training

      Not all food employees have a current food handler card. (Proof of training for all employees must be submitted to the Food Protection Bureau within 7 days.)

    • Clean-up of Vomiting and Diarrheal Events

      The department's words

      4.2.22 Clean-up of Vomiting and Diarrheal Events

      The establishment does not have written procedures for employees to follow when responding to vomiting or diarrheal events.

    • Wiping Cloths - Use Limitation

      The department's words

      4.3.33 Wiping Cloths - Use Limitation

      Wet wiping cloths are not stored in sanitizer solution.

    • Allergen Notification

      The department's words

      4.3.68 (iii) Allergen Notification

      The establishment does not have written notification of the presence of major allergens.

    • Equipment in poor repair

      The department's words

      4.4.63 Good Repair and Proper Adjustment

      Gaskets are damaged on a refrigerator unit.

      Food Code 4-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Nielsens Frozen Custard? Fix it

    Show 4 more
    • Covering Receptacles

      The department's words

      4.5.67 Covering Receptacles

      Dumpster lids are left open.

    • Pests inside, or a way in for them

      The department's words

      4.6.15 Outer Openings-Protected

      An exterior door is not tight fitting.

      Food Code 6-501.111 · R392-100

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Nielsens Frozen Custard? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      4.6.40 Repairing-Physical Facilities

      Various ceiling surfaces are damaged. Various walls are damaged. Various floor surfaces are damaged.

      Cited 3 times

      Food Code 6-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Nielsens Frozen Custard? Fix it

    • Drying Mops

      The department's words

      4.6.45 Drying Mops

      The mop is not hung to air dry.

  2. EarlierMay 20, 2025Routine inspection12 points

    10 violations listed, 1 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  3. EarlierAug 15, 2024Routine inspection25 points

    15 violations listed, 2 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  4. EarlierOct 16, 2023Routine inspection35 points

    18 violations listed, 4 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  5. EarlierApr 21, 2022Routine inspection13 points

    12 violations listed, 1 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  6. EarlierMay 14, 2021Routine inspection10 points

    8 violations listed, 1 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  7. EarlierJul 13, 2020Routine inspection7 points

    7 violations listed, 0 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  8. EarlierJun 19, 2019Routine inspection17 points

    12 violations listed, 1 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  9. EarlierSep 21, 2018Routine inspection18 points

    11 violations listed, 2 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  10. EarlierNov 16, 2017Routine inspection40 points

    16 violations listed, 6 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

Source: Salt Lake County Health Department. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Nielsens Frozen Custard, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • No backflow test on file In CleanCleaver: Backflow device test
    • Chemicals unlabeled or stored near food Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Pests inside, or a way in for them Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Call Nielsens Frozen Custard

    Ask for the manager. Nielsens Frozen Custard can only fix what it knows about.

    Call Nielsens Frozen Custard: (801) 599-7655

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Salt Lake County Health Department (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Nielsens Frozen Custard?

See the plan to fix each item and show what you did.

Address this

About this record

Open the county's Inspection Reports, choose Food Service, and search for the name.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Zero points means the inspector found no problems. Salt Lake County adds points for each problem. Big ones, the kind most likely to make someone sick, add more.

Each violation the inspector finds adds 1, 3 or 6 points, by how likely it is to cause illness. The points add up to the inspection score. The county uses no letter grade.

Listed as
Restaurants: non-plated
Inspection type
Routine inspection
Result
25 points
Source
Salt Lake County Health Department

This is not an official ranking or grade. See the official source: Salt Lake County Health Department (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Nielsens Frozen Custard

When was Nielsens Frozen Custard last inspected?

The county last inspected Nielsens Frozen Custard on Feb 11, 2026. It was a routine inspection.

What did the county find at Nielsens Frozen Custard?

The county listed 13 violations on Feb 11, 2026: No backflow test on file; Chemicals unlabeled or stored near food; and Food Handler Training, and 8 more.

How often does Salt Lake County inspect restaurants?

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Feb 11, 2026, the county marked 2 as critical.

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