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Pho 9

Sit-down restaurant · West Jordan, UT

10 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

19 problems found · 6 marked critical · Routine county inspection · Jun 24, 2026

Is that a lot?

Most sit-down restaurants here got 14 to 49 point violations. Pho 9 got more than most.

Compared with 1,218 Salt Lake County sit-down restaurants. Each restaurant's last routine inspection counts.

What was found out about Pho 9?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Ready-to-eat food not dated 4.3.60**How to fixFix it
  2. Marked critical: Dish sink or dish machine not set up right 4.4.59**How to fixFix it
  3. Marked critical: Food-contact surfaces not cleaned or sanitized right 4.4.76*How to fixFix it

See all 13 items ↓

Source: Salt Lake County Health Department

We review Salt Lake County health data to make this report. We are not the Salt Lake County Health Department.

Which one are you?

For Pho 9's team

Is this your place?

Welcome, Pho 9. We'll walk through this together, one item at a time. To log the fixes, claim Pho 9 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pho 9

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-501.17, Food Code 4-301.12, Food Code 4-603.16, Food Code 7-201.11.

Try it yourself

Fix and log it: Ready-to-eat food not dated

A practice run. Nothing is saved. Tap each step when it's done.

0 of 4 done

The rule

From Food Code 3-501.17

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Salt Lake County that keep their kitchens clean and put their guests' health first?

Claim Pho 9

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From Salt Lake County Health Department · 10 inspections on record · Last checked Oct 8, 2026

The county visited 2 times in the last 12 months (2 routine).

Fewer point violations than last time (55 → 54). That takes a team.

Point violations at each routine inspection
Aug 12, 2020: 56Jun 10, 2021: 62Aug 29, 2022: 59Aug 8, 2023: 54Jul 30, 2024: 70Feb 20, 2025: 43Nov 3, 2025: 55Jun 24, 2026: 54Follow-up visit, Aug 25, 2020Follow-up visit, Jul 8, 202156555420202026

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

Every visit

  1. LatestJun 24, 2026Routine inspection54 points

    This one: 54 points, inspected Jun 24, 2026.

    19 violations listed, 8 marked critical.

    Critical (6)

    • Marked critical by Salt Lake County Health Department

      Ready-to-eat food not dated

      The department's words

      4.3.60** Ready-to-Eat, Potentially hazardous food (time/temperature control for safety food) - Date Marking

      Potentially hazardous and ready to eat foods that are prepared on-site and held for more than 24 hours are not date-marked.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.17 · R392-100

      How can a restaurant or home fix this?

      The rule

      • Ready-to-eat TCS food made on site and kept in the fridge more than 24 hours gets a date label.
      • It's good for 7 days at 41°F or below. The day you made it is day 1.
      • Example: potato salad made Saturday is labeled "Discard Friday."
      • Never go past the maker's use-by date on any ingredient.

      From Food Code 3-501.17

      Mixed and opened foods

      4 more steps in the full guide Read the free guide

      Date marking: the 7-day rule

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho 9? Fix it

    • Marked critical by Salt Lake County Health Department

      Dish sink or dish machine not set up right

      The department's words

      4.4.59** Sanitizing Solutions-Testing Devices

      There is no sanitizer test kit available.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 4-301.12 · R392-100

      How can a restaurant or home fix this?

      Set up

      • 1. Wash your hands at the hand sink (never at this sink).
      • 2. Clean and sanitize all three sinks and both drainboards.
      • 3. Sink 1 (WASH): detergent and water at 110°F or hotter.

      From Food Code 4-301.12

      Washing, step by step

      3 more steps in the full guide Read the free guide

      The three-compartment sink, step by step

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho 9? Fix it

    • Marked critical by Salt Lake County Health Department

      Food-contact surfaces not cleaned or sanitized right

      The department's words

      4.4.76* Manual and Mechanical Warewashing Equipment-Chemical Sanitization, Temperature, pH, Concentration and Hardness

      There is no measurable sanitizer in the wiping cloth container.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 4-602.11 · R392-100

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho 9? Fix it

    • Marked critical by Salt Lake County Health Department

      Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning

      The department's words

      4.4.82* Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils-Cleaning

      The meat slicer is unclean to sight and touch. Shelves throughout the kitchen are unclean to sight and touch. The interior of a make table is unclean to sight and touch.

      Cited 3 times

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Salt Lake County Health Department

      Restriction and Storage

      The department's words

      4.7.16* Restriction and Storage

      Medicines belonging to employees are not stored to prevent the contamination of food, equipment, and utensils.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Show 1 more
    • Marked critical by Salt Lake County Health Department

      Chemicals unlabeled or stored near food

      The department's words

      4.7.2** Working Containers-Common Name

      A chemical spray bottle is not labeled with the common name.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 7-201.11 · R392-100

      How can a restaurant or home fix this?

      Store them away from food

      • Store chemicals below and away from food, dishes, utensils, linens and single-use items. Never on a shelf above food.
      • Separate them by space or a partition.
      • Keep only the chemicals the kitchen needs.

      From Food Code 7-201.11

      Label every container

      3 more steps in the full guide Read the free guide

      Chemicals and Safety Data Sheets (SDS)

      Fix and log it now

      Are you Pho 9? Fix it

    Non-critical (7)

    • Clean-up of Vomiting and Diarrheal Events

      The department's words

      4.2.22 Clean-up of Vomiting and Diarrheal Events

      The establishment does not have written procedures for employees to follow when responding to vomiting or diarrheal events.

    • In-use utensils stored wrong

      The department's words

      4.3.31 In-Use Utensils - Between-Use Storage

      In-use knives are stored in an unclean location between pieces of equipment. In-use utensils are stored with handles in contact with food.

      Cited 2 times

      Food Code 3-304.12 · R392-100

      How can a restaurant or home fix this?

      Serving utensils

      • A separate utensil in every dish, with a handle long enough to stay out of the food.
      • Between uses, rest it in one of six places: in the food with the handle up out of it; in a closed bin of dry food that is not TCS food; on a clean, sanitized spot; in running water (moist food like ice cream); in a clean, protected spot (a scoop for food that is not TCS food); or in water at 135°F or above. Never on the bare table, a towel or in another dish.
      • Change it when dropped, used in another dish, or touched at the food end, and at least every 4 hours.

      From Food Code 3-304.12

      Clean plates and no re-serving

      3 more steps in the full guide Read the free guide

      Buffets and self-service

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho 9? Fix it

    • Equipment in poor repair

      The department's words

      4.4.11 Nonfood-Contact Surfaces

      Various surfaces are lined with foil.

      Food Code 4-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Pho 9? Fix it

    • Equipment in poor repair

      The department's words

      4.4.13 Equipment and Utensils - Design and Construction

      Domestic style freezer is not durable for commercial use.

      Food Code 4-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Pho 9? Fix it

    • Equipment in poor repair

      The department's words

      4.4.64 Cutting Surfaces

      Cutting boards are scratched and scored and no longer easily cleanable.

      Food Code 4-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Pho 9? Fix it

    Show 2 more
    • Shelves and surfaces need cleaning

      The department's words

      4.4.85 Nonfood-Contact Surfaces-Cleaning

      Reach-in cooler handles are dirty. Reach-in cooler gaskets are dirty. Exterior surfaces of cooking equipment are dirty. Exterior surfaces of food containers are dirty.

      Cited 4 times

      Food Code 4-602.13 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Pho 9? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      4.6.41 Cleaning-Frequency and Restrictions

      Walls are dirty in various areas.

      Food Code 6-101.11 · R392-100

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Pho 9? Fix it

  2. EarlierNov 3, 2025Routine inspection55 points

    17 violations listed, 9 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  3. EarlierFeb 20, 2025Routine inspection43 points

    20 violations listed, 7 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  4. EarlierJul 30, 2024Routine inspection70 points

    20 violations listed, 13 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  5. EarlierAug 8, 2023Routine inspection54 points

    15 violations listed, 9 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  6. EarlierAug 29, 2022Routine inspection59 points

    20 violations listed, 9 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  7. EarlierJul 8, 2021Follow-up inspectionRe-checked earlier items

    10 violations listed, 2 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  8. EarlierJun 10, 2021Routine inspection62 points

    27 violations listed, 8 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  9. EarlierAug 25, 2020Follow-up inspectionRe-checked earlier items

    8 violations listed, 3 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

  10. EarlierAug 12, 2020Routine inspection56 points

    18 violations listed, 10 marked critical.

    The data gives the counts only for this inspection. The official record lists each one.

Source: Salt Lake County Health Department. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pho 9, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Ready-to-eat food not dated Read the free guide
    • Dish sink or dish machine not set up right Read the free guide
    • Food-contact surfaces not cleaned or sanitized right Read the free guide
    • Chemicals unlabeled or stored near food Read the free guide
    • In-use utensils stored wrong Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Call Pho 9

    Ask for the manager. Pho 9 can only fix what it knows about.

    Call Pho 9: (801) 808-6659

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Salt Lake County Health Department (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pho 9?

See the plan to fix each item and show what you did.

Address this

About this record

Open the county's Inspection Reports, choose Food Service, and search for the name.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Zero points means the inspector found no problems. Salt Lake County adds points for each problem. Big ones, the kind most likely to make someone sick, add more.

Each violation the inspector finds adds 1, 3 or 6 points, by how likely it is to cause illness. The points add up to the inspection score. The county uses no letter grade.

Listed as
Restaurants: plated
Inspection type
Routine inspection
Result
54 points
Source
Salt Lake County Health Department

This is not an official ranking or grade. See the official source: Salt Lake County Health Department (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pho 9

When was Pho 9 last inspected?

The county last inspected Pho 9 on Jun 24, 2026. It was a routine inspection.

What did the county find at Pho 9?

The county listed 19 violations on Jun 24, 2026: Ready-to-eat food not dated; Dish sink or dish machine not set up right; and Food-contact surfaces not cleaned or sanitized right, and 10 more.

How often does Salt Lake County inspect restaurants?

The county inspects each food place one to three times a year. It does not say when it will come. How often depends on the place's risk level. Level 1: once a year. Level 2: every 9 months. Level 3: twice a year. Level 4: three times a year. A complaint can bring another visit.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jun 24, 2026, the county marked 8 as critical.

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