At a glance
CleanCleaver food safety systematic review results
What happened?
98/ 100 · 2 points taken off
No problems found · Routine health department inspection · Jun 18, 2026
Is that a lot?
Most food places here got 1 to 4 points taken off. El Portal got about the same as most.
Compared with 992 Pasadena food places. Each place's last routine inspection counts.
We review Pasadena health data to make this report. We are not the City of Pasadena Public Health Department.
Visit them directly at cityofpasadena.net (opens the department's site) · How we review
For El Portal's team
Is this your place?
Welcome, El Portal. We'll walk through this together, one item at a time. To log the fixes, claim El Portal first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim El PortalWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 3-305.11, Food Code 3-304.14, Food Code 4-603.16, Food Code 2-304.11.
Want to join the restaurants in Pasadena that keep their kitchens clean and put their guests' health first?
Claim El PortalWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
Not your place?
CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
25 days free. Cancel anytime.
Inspections
From City of Pasadena Public Health Department · 22 inspections on record · Last checked Oct 8, 2026
The health department visited 2 times in the last 12 months (2 routine).
The City's Environmental Health Division inspects each permanent food facility on its own schedule. A routine score of 85 to 100 is a Pass, 75 to 84 a Conditional Pass.
Every visit
LatestJun 18, 2026Routine inspection98 out of 100 (Pass)
This one: 98 out of 100 (Pass), inspected Jun 18, 2026.
The data does not list this inspection's violations.
EarlierMar 4, 2026Routine inspection98 out of 100 (Pass)
The data does not list this inspection's violations.
EarlierJul 22, 2025Routine inspection98 out of 100
2 violations listed.
Violations (2)
Hood filters need cleaning
The department's words
K038 Adequate ventilation and lighting; designated area, usage
1 point
Food on the floor or under drips
The department's words
K030 Food storage; food storage containers identified
1 point
EarlierMar 25, 2025Routine inspection98 out of 100
2 violations listed.
Violations (2)
No backflow test on file
The department's words
K041 Plumbing; proper backflow devices
1 point
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
EarlierOct 3, 2024Complaint Investigation99 out of 100
1 violation listed.
Violations (1)
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
EarlierOct 3, 2024Routine inspection96 out of 100
3 violations listed.
Violations (3)
Food-contact surfaces not cleaned or sanitized right
The department's words
K014 Food contact surfaces: clean and sanitized
2 points
Floors, walls or ceilings need cleaning or repair
The department's words
K045 Floors, walls and ceilings: built and maintained
1 point
Hood filters need cleaning
The department's words
K038 Adequate ventilation and lighting; designated area, usage
1 point
EarlierNov 9, 2023Routine inspection97 out of 100
3 violations listed.
Violations (3)
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
Utensils or dishes stored wet or unwashed
The department's words
K036 Equipment, utensils and linens: storage and use
1 point
EarlierMay 23, 2023Routine inspection94 out of 100
5 violations listed.
Violations (5)
Eating or drinking in a food area
The department's words
K004 Proper eating, tasting, drinking or tobacco use
2 pointsMarked complied on May 23, 2023
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
Food on the floor or under drips
The department's words
K030 Food storage; food storage containers identified
1 pointMarked complied on May 23, 2023
Consumer self service
The department's words
K031 Consumer self service
1 point
Garbage uncovered or not taken out
The department's words
K042 Garbage and refuse properly disposed; facilities maintained
1 point
EarlierAug 24, 2022Routine inspection90 out of 100
5 violations listed.
Violations (5)
The department's words
K007 Proper hot and cold holding temperatures
4 pointsMarked complied on Aug 24, 2022
Food-contact surfaces not cleaned or sanitized right
The department's words
K014 Food contact surfaces: clean and sanitized
2 points
The department's words
K006 Adequate handwashing facilities supplied & accessible
2 points
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
Floors, walls or ceilings need cleaning or repair
The department's words
K044 Premises; personal/cleaning items; vermin-proofing
1 point
EarlierApr 21, 2022Routine inspection96 out of 100
4 violations listed.
Violations (4)
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 point
Floors, walls or ceilings need cleaning or repair
The department's words
K044 Premises; personal/cleaning items; vermin-proofing
1 point
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
EarlierDec 16, 2021Routine inspection91 out of 100
6 violations listed.
Violations (6)
The department's words
K007 Proper hot and cold holding temperatures
2 pointsMarked complied on Dec 16, 2021
Food-contact surfaces not cleaned or sanitized right
The department's words
K014 Food contact surfaces: clean and sanitized
2 points
Eating or drinking in a food area
The department's words
K004 Proper eating, tasting, drinking or tobacco use
2 pointsMarked complied on Dec 16, 2021
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 point
Utensils or dishes stored wet or unwashed
The department's words
K036 Equipment, utensils and linens: storage and use
1 point
Show 1 more
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 point
EarlierAug 5, 2021Routine inspection95 out of 100
4 violations listed.
Violations (4)
Food-contact surfaces not cleaned or sanitized right
The department's words
K014 Food contact surfaces: clean and sanitized
2 pointsMarked complied on Aug 5, 2021
Utensils or dishes stored wet or unwashed
The department's words
K036 Equipment, utensils and linens: storage and use
1 point
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 point
EarlierJul 20, 2021Routine inspection81 out of 100
9 violations listed.
Violations (9)
Proper reheating procedures for hot holding
The department's words
K011 Proper reheating procedures for hot holding
4 pointsMarked complied on Jul 20, 2021
Cooked food not cooled in time
The department's words
K009 Proper cooling methods
4 pointsMarked complied on Jul 20, 2021
Food-contact surfaces not cleaned or sanitized right
The department's words
K014 Food contact surfaces: clean and sanitized
2 pointsMarked complied on Jul 20, 2021
Utensils or dishes stored wet or unwashed
The department's words
K036 Equipment, utensils and linens: storage and use
1 point
Show 4 more
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
Shelves and surfaces need cleaning
The department's words
K033 Nonfood-contact surfaces clean
1 point
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 point
Food on the floor or under drips
The department's words
K030 Food storage; food storage containers identified
1 point
EarlierFeb 18, 2020Routine inspection95 out of 100
4 violations listed.
Violations (4)
No hot or cold water at a sink
The department's words
K021 Hot and cold water available
2 points
Food on the floor or under drips
The department's words
K030 Food storage; food storage containers identified
1 point
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 pointMarked complied on Feb 18, 2020
Chemicals unlabeled or stored near food
The department's words
K029 Toxic substances properly identified, stored, used
1 point
EarlierFeb 4, 2020Complaint Investigation40 out of 100
4 violations listed.
Violations (4)
Permit Suspension
The department's words
K051 Permit Suspension
26 points
Permit Suspension
The department's words
K051 Permit Suspension
26 points
EarlierJul 23, 2019Routine inspection90 out of 100
7 violations listed.
Violations (7)
The department's words
K006 Adequate handwashing facilities supplied & accessible
2 pointsMarked complied on Jul 23, 2019
The department's words
K007 Proper hot and cold holding temperatures
2 pointsMarked complied on Jul 23, 2019
Floors, walls or ceilings need cleaning or repair
The department's words
K044 Premises; personal/cleaning items; vermin-proofing
1 point
Floors, walls or ceilings need cleaning or repair
The department's words
K045 Floors, walls and ceilings: built and maintained
1 point
Show 2 more
Hood filters need cleaning
The department's words
K038 Adequate ventilation and lighting; designated area, usage
1 point
Shelves and surfaces need cleaning
The department's words
K033 Nonfood-contact surfaces clean
1 point
EarlierSep 18, 2018Routine inspection94 out of 100
5 violations listed.
Violations (5)
No hot or cold water at a sink
The department's words
K021 Hot and cold water available
2 points
The department's words
K032 Food properly labeled & honestly presented
1 point
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 pointMarked complied on Sep 18, 2018
Shelves and surfaces need cleaning
The department's words
K033 Nonfood-contact surfaces clean
1 point
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
EarlierFeb 15, 2018Inspection Follow-Up96 out of 100
4 violations listed.
Violations (4)
Floors, walls or ceilings need cleaning or repair
The department's words
K044 Premises; personal/cleaning items; vermin-proofing
1 pointMarked complied on Feb 15, 2018
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 pointMarked complied on Feb 15, 2018
Utensils or dishes stored wet or unwashed
The department's words
K036 Equipment, utensils and linens: storage and use
1 pointMarked complied on Feb 15, 2018
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 pointMarked complied on Feb 15, 2018
EarlierFeb 6, 2018Routine inspection83 out of 100
10 violations listed.
Violations (10)
The department's words
K007 Proper hot and cold holding temperatures
4 pointsMarked complied on Feb 6, 2018
The department's words
K005 Hands clean and properly washed; gloves used properly
4 pointsMarked complied on Feb 6, 2018
The department's words
K006 Adequate handwashing facilities supplied & accessible
2 points
Wiping cloths left out of sanitizer
The department's words
K040 Wiping cloths: properly used and stored
1 pointMarked complied on Feb 6, 2018
Signs posted; last inspection report available
The department's words
K047 Signs posted; last inspection report available
1 point
Show 5 more
Dish sink or dish machine not set up right
The department's words
K034 Warewashing facilities: installed, maintained, used; test strips
1 point
Shelves and surfaces need cleaning
The department's words
K033 Nonfood-contact surfaces clean
1 point
Floors, walls or ceilings need cleaning or repair
The department's words
K044 Premises; personal/cleaning items; vermin-proofing
1 point
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 pointMarked complied on Feb 6, 2018
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
EarlierFeb 6, 2017Routine inspection85 out of 100
6 violations listed.
Violations (6)
The department's words
K007 Proper hot and cold holding temperatures
4 pointsMarked complied on Feb 6, 2017
Cooked food not cooled in time
The department's words
K009 Proper cooling methods
4 pointsMarked complied on Feb 6, 2017
The department's words
K001 Demonstration of knowledge; food handler card
2 points
Eating or drinking in a food area
The department's words
K004 Proper eating, tasting, drinking or tobacco use
2 points
No certified food protection manager on record
The department's words
K108 Food manager certification
2 points
Show 1 more
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 point
EarlierNov 9, 2015Routine inspection88 out of 100
5 violations listed.
Violations (5)
The department's words
K005 Hands clean and properly washed; gloves used properly
4 pointsMarked complied on Nov 9, 2015
The department's words
K007 Proper hot and cold holding temperatures
4 pointsMarked complied on Nov 9, 2015
The department's words
K001 Demonstration of knowledge; food handler card
2 points
Washing fruits and vegetables
The department's words
K028 Washing fruits and vegetables
1 point
Thermometer missing or reading wrong
The department's words
K039 Thermometers provided and accurate within 2 degrees
1 point
EarlierDec 9, 2014Routine inspection92 out of 100
6 violations listed.
Violations (6)
The department's words
K007 Proper hot and cold holding temperatures
2 pointsMarked complied on Dec 9, 2014
Food-contact surfaces not cleaned or sanitized right
The department's words
K014 Food contact surfaces: clean and sanitized
2 pointsMarked complied on Dec 9, 2014
Thermometer missing or reading wrong
The department's words
K039 Thermometers provided and accurate within 2 degrees
1 point
Dish sink or dish machine not set up right
The department's words
K034 Warewashing facilities: installed, maintained, used; test strips
1 point
Raw food not kept apart from ready-to-eat food
The department's words
K027 Food separated and protected
1 point
Show 1 more
Equipment in poor repair
The department's words
K035 Equipment/Utensils - approved; installed; good repair, capacity
1 point
Source: City of Pasadena Public Health Department. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of El Portal, you can:
Let El Portal know
Ask for the manager. El Portal can only fix what it knows about.
The department lists no phone for this place.
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Use CleanCleaver at home
Families clean together. Chores and food dates for everyone at home.
Complain directly to the health department
We are not the health department. You can report to them on their site. Report to City of Pasadena Public Health Department (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
About this record
Open the City's Health Inspection Search, choose Restaurant/Market, and search for the name. Inspections before December 2025 are on its second page.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Pasadena takes points off for each problem. Big ones take off more.
Each inspection starts at 100 points and points come off for each violation. 85 to 100 is a Pass, 75 to 84 a Conditional Pass, and below 75 a permit suspension hearing is scheduled. Closed means the permit was suspended. The City uses no letter grade. Its guide is from 2014: confirm the numbers with the department.
- Listed as
- Restaurant/Market
- Inspection type
- Routine inspection
- Result
- 98 out of 100 (Pass)
- Source
- City of Pasadena Public Health Department
This is not an official ranking or grade. See the official source: City of Pasadena Public Health Department (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.