At a glance
CleanCleaver food safety systematic review results
What happened?
76/ 100 · 24 points taken off
11 problems found · Routine county inspection · Jul 13, 2026
Is that a lot?
Most food places here got 2 to 15 points taken off. Thien Huong Sandwiches & Bakery got more than most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Thien Huong Sandwiches & Bakery?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Restroom not stocked or needs cleaning K43How to fixFix it
- Pests seen inside: fruit flies K23How to fixFix it
- Food-contact surfaces not cleaned or sanitized right K14How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Thien Huong Sandwiches & Bakery's team
Is this your place?
Welcome, Thien Huong Sandwiches & Bakery. We'll walk through this together, one item at a time. To log the fixes, claim Thien Huong Sandwiches & Bakery first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Thien Huong Sandwiches & BakeryWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Restroom not stocked or needs cleaningThe county found: “FOUND MOLD BY THE HAND WASH SINK FAUCETS. [CA] CLEAN THIS AREA MORE OFTEN.”
First step: Check the restroom
Then the next one: Pests seen inside: fruit flies
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 6-301.11, Food Code 6-501.112, Food Code 4-603.16, Food Code 7-201.11.
Try it yourself
Fix and log it: Restroom not stocked or needs cleaning
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
Check the restroom
From Food Code 6-301.11
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
Claim Thien Huong Sandwiches & BakeryWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
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Inspections
From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026
The county visited once in the last 12 months (1 routine).
Fewer points taken off than last time (35 → 24). That takes a team.
Every visit
LatestJul 13, 2026Routine inspection76 out of 100 (Green placard)
This one: 76 out of 100 (Green placard), inspected Jul 13, 2026.
11 violations listed, 0 marked critical.
Not critical (11)
Restroom not stocked or needs cleaning
The department's words
K43 Toilet facilities: properly constructed, supplied, cleaned
FOUND MOLD BY THE HAND WASH SINK FAUCETS. [CA] CLEAN THIS AREA MORE OFTEN.
Food Code 6-302.11
How can a restaurant or home fix this?
Check the restroom
- Soap, paper towels or a dryer, toilet paper and warm water at every restroom sink.
- The door closes by itself.
- After the toilet: wash in the restroom, then wash again at the kitchen sink.
From Food Code 6-301.11
Clean it on a schedule
5 more steps in the full guide Read the free guide
Restrooms, mops and rags
The full guide has 5 more parts. Sign up to open the full guide in the app.
Are you Thien Huong Sandwiches & Bakery? Fix it
Pests seen inside: fruit flies
The department's words
K23 No rodents, insects, birds, or animals
FOUND A FEW FRUIT FLIES IN THE KITCHEN. [CA] ELIMINATE ALL FLY PRESENCE. FOUND A SNAIL ON THE FLOOR IN THE KITCHEN. [CA] REMOVE THE SNAIL.
Food Code 6-501.111
How can a restaurant or home fix this?
What to do
- Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
- Flies or ants in food areas: act within 24 hours.
- Insects in food: throw that food out and check the stock around it.
From Food Code 6-501.112
What NOT to do
3 more steps in the full guide Read the free guide
Signs of pests and what to do
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Thien Huong Sandwiches & Bakery? Fix it
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
FOUND SHRIMP BEING RINSED AT THE 3 COMPARTMENT SINK. [CA] USE THE FOOD PREPARATION SINK TO RINSE ANY FOOD. FOUND A CONTAINER WITH KNIVES WITH FOOD DEBRIS. THE BOTTOM OF THE CONTAINER HAS EXTENSIVE FOOD DEBRIS. [CA] CLEAN AND SANITIZER THE KNIVES.
Food Code 4-602.11
How can a restaurant or home fix this?
Clean first, then sanitize
- 1. Scrape off food.
- 2. Wash with detergent and warm water.
- 3. Rinse off the soap (soap weakens sanitizer).
From Food Code 4-603.16
When to clean food-contact surfaces
4 more steps in the full guide Read the free guide
Cleaning vs sanitizing, and sanitizer strengths
The full guide has 4 more parts. Sign up to open the full guide in the app.
Are you Thien Huong Sandwiches & Bakery? Fix it
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
FOUND THE FLOORS AND WALLS THROUGHOUT THE KITCHEN AND FOOD STORAGE AREAS WITH FOOD DEBRIS AND GREASE. [CA] CLEAN THE FLOORS MORE OFTEN. FOUND THE MOP INSIDE THE MOP BUCKET. [CA] HANG THE MOP TO AIR DRY. FOUND A PAIR OF SHOES STORED ON A SHELF CONTAINING DRY FOOD ITEMS. FOUND A PAIR OF PURSES STORED ON THE FOOD PREPARATION TABLE AND ON THE DRY STORAGE RACK IN THE KITCHEN. [CA] STORE PERSONAL ITEMS SEPARATE AND AWAY FROM FOOD OR FOOD RELATED ITEMS FOUND EXTENSIVE CLUTTER AT THE FRONT OF THE SECOND KITCHEN. [CA] CLEAR THE CLUTTER AND KEEP THE FLOOR CLEAR FOR CLEANING.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Thien Huong Sandwiches & Bakery? Fix it
Chemicals unlabeled or stored near food
The department's words
K29 Toxic substances properly identified, stored, used
FOUND A SPRAY BOTTLE IN THE KITCHEN WITHOUT LABEL. [CA] PROVIDE LABEL.
Food Code 7-201.11
How can a restaurant or home fix this?
Store them away from food
- Store chemicals below and away from food, dishes, utensils, linens and single-use items. Never on a shelf above food.
- Separate them by space or a partition.
- Keep only the chemicals the kitchen needs.
From Food Code 7-201.11
Label every container
3 more steps in the full guide Read the free guide
Chemicals and Safety Data Sheets (SDS)
Are you Thien Huong Sandwiches & Bakery? Fix it
Show 6 more
Hood filters need cleaning
The department's words
K38 Adequate ventilation/lighting; designated areas, use
ONE LIGHT AT THE FIRST HOOD IS IN DISREPAIR. [CA] REPLACE THE LIGHT. THE 2 GAS BURNERS AT THE SECOND HOOD EXTEND BEYOND THE HOOD CANOPY. [CA] ENSURE THE COOKING EQUIPMENT IS 5 INCHES MINIMUM INSIDE THE HOOD CANOPY.
Food Code 6-501.14
How can a restaurant or home fix this?
In CleanCleaver: Hood filters
Hood filters clean
In CleanCleaver: Hood filters
Are you Thien Huong Sandwiches & Bakery? Fix it
Wiping cloths left out of sanitizer
The department's words
K40 Wiping cloths: properly used, stored
FOUND A WIPING CLOTHS ON THE FOOD PREP COUNTER. [CA] STORE WIPING CLOTHS IN A SANITIZER SOLUTION WHILE NOT IN USE.
Food Code 3-304.14
How can a restaurant or home fix this?
Keep the bucket strong
- Wet cloths sit in sanitizer between uses: chlorine 50–99 ppm, or quat at label strength.
- Test with the cloths in the bucket when you mix it and every 2 hours.
- Remake it at once if it tests low or has food or dirt in it. Never just add more sanitizer to a dirty bucket.
From Food Code 3-304.14
Keep cloths apart
3 more steps in the full guide Read the free guide
Wiping cloths and sanitizer buckets
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Thien Huong Sandwiches & Bakery? Fix it
Shelves and surfaces need cleaning
The department's words
K33 Nonfood contact surfaces clean
FOUND EQUIPMENT THROUGHOUT THE KITCHEN WITH FOOD DEBRIS AND GREASE. [CA] CLEAN THE EQUIPMENT MORE OFTEN.
Food Code 4-602.13
How can a restaurant or home fix this?
In CleanCleaver: Check a room top to bottom
Shelves, handles and outsides of equipment clean
In CleanCleaver: Check a room top to bottom
Are you Thien Huong Sandwiches & Bakery? Fix it
Food on the floor or under drips
The department's words
K30 Food storage: food storage containers identified
FOUND BOXES WITH FOOD STORED ON THE FLOOR IN THE WALK IN FREEZER. [CA] STORE FOOD 6 INCHES ABOVE THE FLOOR.
Food Code 3-305.11
How can a restaurant or home fix this?
Where food may never be stored
- Keep food at least 6 inches off the floor.
- Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
- Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.
From Food Code 3-305.11
Top to bottom
3 more steps in the full guide Read the free guide
Fridge and freezer storage order
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Thien Huong Sandwiches & Bakery? Fix it
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
FOUND A SHRIMP PEELER MACHINE WITHOUT ANY ANSI OR OTHER CERTIFICATION.[CA] NEW AND/OR REPLACEMENT FOOD EQUIPMENT SHALL BE CERTIFIED OR CLASSIFIED FOR SANITATION BY AN AMERICAN NATIONAL STANDARDS INSTITUTE (ANSI) ACCREDITED CERTIFICATION PROGRAM (E.G. NSF, UL EPH, UL SANITATION, CSA SANITATION, OR ETL SANITATION). PROVIDE SPEC SHEETS TO VERIFY IT IS CERTIFIED. IF IT IS NOT, REMOVE IT FROM THE PREMISES. FOUND SEVERAL EQUIPMENT: REFRIGERATORS, BREAD PROOFER AND ICE MACHINE NOT BEING USED IN THE PREMISES. [CA] ANY UNUSED EQUIPMENT MUST BE REMOVED FROM THE PREMISES. BROKEN EQUIPMENT MUST BE REPAIRED OR REMOVED FROM THE PREMISES.
Food Code 4-101.11
How can a restaurant or home fix this?
In CleanCleaver: Look over the equipment; report anything broken
Equipment in good repair
In CleanCleaver: Look over the equipment; report anything broken
Are you Thien Huong Sandwiches & Bakery? Fix it
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
FOUND WATER ACCUMULATION ON THE FLOOR IN THE KITCHEN. [CA] ENSURE TO REMOVE THE WATER. FOUND SEVERAL BROKEN TILES ON THE FLOOR IN THE KITCHEN. [CA] REPLACE THE TILES. FOUND A HOLE ON THE WALL BY THE WALK IN FREEZER. [CA] REPAIR WALL. FOUND A GAP ON THE METAL PART OF THE WALL AT THE SECOND HOOD. [CA] REPAIR WALL.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Thien Huong Sandwiches & Bakery? Fix it
EarlierSep 30, 2025Routine inspection65 out of 100 (Green placard)
13 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
1. Observed 2 separate employees wash dish ware in 2 separate 3 comp sinks without sanitizing. [CA] Manual warewashing shall be accomplished by using a three-compartment sink where the utensils are first precleaned, washed with hot soapy water, rinsed with hot water, sanitized with an approved method, and air dried. Use 1 TBS of bleach (5.25%) per 1 gal. of water for chlorine solution (100 PPM). Use 1 tbs of quaternary ammonium (10%) per 2 gal. of water for quaternary ammonium (200 PPM). [COS] Specialist demonstrate how to properly ware wash and directed staff to fill up basins. 2. Observed meat slicer with dry encrusted food residue; meat slicer not in use. [CA] Meat slicer shall be washed, rinsed and sanitized every 4 hours or less after initial use.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (12)
Garbage uncovered or not taken out
The department's words
K42 Garbage & refuse properly disposed; facilities maintained
Observed facility dumpster full of trash and open. Observed cardboard boxes piled on floor. [CA] Refuse containers shall be covered at all times when not in use. Outside refuse enclosure shall be kept clean and free of debris. Refuse, recyclables, or returnables shall be kept in nonabsorbent, durable, cleanable, leak proof, and rodent proof containers.
Eating or drinking in a food area
The department's words
K04 Proper eating, tasting, drinking, tobacco use
Observed employee drinking in food prep area from mug; employee was not handling food. [CA] Eating and drinking shall be done in non food prep areas to prevent cross contamination.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
Grease and food residue observed throughout facility floors and walls. [CA] Walls and/or floors in food preparation area shall be kept clean.
Dish sink or dish machine not set up right
The department's words
K34 Warewash facilities: installed/maintained; test strips
Chlorine test strips are not provided. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing.
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
Observed kitchen equipment (pots, racks, HOBART equipments ect.) stored outside of facility. [CA] The premises of a food facility shall be free of litter and items that are unnecessary to the operation or maintenance of the facility, such as equipment that is nonfunctional or no longer used.
Show 7 more
Raw food not kept apart from ready-to-eat food
The department's words
K27 Food separated and protected
Several food containers are left uncovered inside the walk-in refrigerators. [CA] Store all food containers with lid/covers to protect from contamination.
Food on the floor or under drips
The department's words
K30 Food storage: food storage containers identified
Food containers observed stored on the floor in the walk-in freezer. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.
Shelves and surfaces need cleaning
The department's words
K33 Nonfood contact surfaces clean
1. Food residue/ stains observed throughout facility on: -exterior of equipment - exterior of doors and light switches - exterior of refrigeration units - racks inside walk-in coolers - fan covers inside the walk-in coolers [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. 2. Grease accumulation observed on hood filters. [CA] Clean hood filers.
The department's words
K06 Adequate handwash facilities supplied, accessible
Hand sink in the bread prep area is lacking soap and paper towels. Hand sink in the back where disposables are stored is missing paper towels. 1 sink is fully stocked. [CA] Handwashing facilities shall be equipped with handwashing cleanser and single-use sanitary towels in dispensers. [COS] Soap and paper towels were provided.
The department's words
K23 No rodents, insects, birds, or animals
Observed few flies in facility. [CA] Remove flies using an approved pest control method to prevent contamination of food.
Wiping cloths left out of sanitizer
The department's words
K40 Wiping cloths: properly used, stored
Wiping cloths observed throughout facility with no sanitizer set up. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
1. Observed black plastic crates being used to store raw food of animal origin. [CA] New and/or replacement food equipment shall be certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program (e.g. NSF, UL EPH, UL Sanitation, CSA Sanitation, or ETL Sanitation). 2. Upright 2 door freezer and commercial ice machine are not in use. [CA] Repair equipment or remove from facility.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Thien Huong Sandwiches & Bakery, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Restroom not stocked or needs cleaning Read the free guide
- Pests seen inside: fruit flies Read the free guide
- Food-contact surfaces not cleaned or sanitized right Read the free guide
- Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
- Chemicals unlabeled or stored near food Read the free guide
- Hood filters need cleaning In CleanCleaver: Hood filters
- Wiping cloths left out of sanitizer Read the free guide
- Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
- Food on the floor or under drips Read the free guide
- Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
Let Thien Huong Sandwiches & Bakery know
Ask for the manager. Thien Huong Sandwiches & Bakery can only fix what it knows about.
The department lists no phone for this place.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run Thien Huong Sandwiches & Bakery?
See the plan to fix each item and show what you did.
Address thisAbout this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- 76 out of 100 (Green placard)
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.