Help: Daily checks
How do I report a problem?
Tap what happened. See what to do first. Your manager gets it on their list.
Last updated
Steps
Tap what happened.
Do this first.
- Tap
Report
. - Under
What happened?
, tap the closest one, likePest sighting
. - Read
Do this first
. Do the first step now. - Tap
I did this, next
. - Pick where it is, from your place's list of areas.
- Add a note under
Anything to add?
if you like. You can add a photo too. - Tap
Send report
.
What you will see
Sent, and
on their list.
The screen says Sent
. Tell the person in charge in person too. If you need them now, tap Get the person in charge
on the Do this first
screen.
Feeling sick?
Tap I'm sick or was exposed
. The next screen says That's all we need. No details, no photos. They only see that you shouldn't do food work today.
Then also do your health check-in.
For managers
- Open
Report
, thenSee recent reports
. - Tap
I've seen it
when you know about it. - When it is handled, tap
Mark it fixed
and write what was done. Then tapSave
.
When a co-worker already reported the same thing, you see Someone already reported this
with Still there
and It's gone
.
If it does not look like this
- No signal?
You're offline. Your report sends by itself when you're back online.
Tell the person in charge in person. - Your problem is not in the list? Tap the more button and pick
Something else
. - Photo too big? Try a smaller one.
Good to know
What the app
does not do.
- The app never calls the county, a pest company or an insurer. It shows what to do, like
Call the county health department the same day.
A person makes the call. - The app keeps a note on the report. It does not send a text to your manager.
- A report about a sick worker keeps no words and no photos.
Next: Roles: who sees what. See Daily checks and Signs of pests and what to do.
Still stuck?
A person answers.
Call or text (415) 640-1667. Tell us the screen and what it says. More about reaching us.
Questions
Before you
start.
Does the app tell the health department?
No. It shows what to do, and a person makes any call.
Who sees my report?
Your manager sees it on their list. A sick report shows only that you should not do food work today.
Can I send a photo?
Yes, on most reports. A photo is optional.
Your binder is ready when the inspector is.
Pick your place. Start with one shift.
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Questions? Call or text (415) 640-1667